Our CIP schematic symbols are not showing up. Just the ones in the supplied library. Everything works fine in 16.3 but we are trying to get the upgrade done.
The CIP-E was not the issue, just included that for completeness of the system spec.
Did finally get the problem solved in a couple minutes when we FINALLY got a CIS database person involved.All the right lines were in the CAPTURE.INI file but the order of looking at directories was the problem. It needed to be opposite from what the first technician thought. He had passed it to Cadence for an answer but they never responded. It took a call to customer service to complain about an important issue (it would have been critical if we did not have the old installation on a machine that was being replaced.) taking weeks with no action.