Allegro X Capture CIS - Recent Threads

RE: Error 503 Service Unavailable When Searching For Components

CP202609102340 — Mon, 26 Oct 2026 23:05:57 GMT

Would this be similar to the ORCAP 51017 Error message? Having an issue that is quite similar, but perhaps not exactly the same. It seems to fit under the umbrella of potential server issues, since I have been checking various issues otherwise.

Error 503 Service Unavailable When Searching For Components

RC202609179615 — Mon, 19 Oct 2026 21:16:30 GMT

When I go to;

Place -> Component -> Categories: SamacSys/Ultra Librarian/ or SnapMagic

I get a pop-up saying Error 503 Service Unavailable.

This is a new install of Allegro X Artist: Capture CIS 25.1.

I have an account for Ultra Librarian SnapMagic but I've never been able to sign in through the Place Component Section because I always get this error.

Using Capture CIS 25.1 using ORCAD X professional plus and my license is active and cloud access is on, but I am told I am Offline and when trying to use parts from the library I get an error message.

CP202609102340 — Mon, 26 Oct 2026 22:41:41 GMT

Hello,

I am having persistent trouble accessing the online/cloud features in OrCAD X Professional Plus, Capture CIS 25.1. This has been happening for approximately the last week or so. Capture reports that it is offline or not connected to the internet and displays error ORCAP-51017.

My computer has a working internet connection, but I cannot access the cloud component search and library resources I need for my work, including parts and footprints. This is currently interfering with my ability to work through my designs.

I use my own Cadence account, and my licenses are still available. Basic Capture functionality works: I tested opening a schematic, making a harmless edit, and saving it successfully.

So far, I have checked or tried the following:

Checked Firewall and ensured everything that was required passed.

Confirmed that the cloud-on-startup option is enabled.
Confirmed that I have access to an active license
Tried accessing the service from different locations, but the problem persisted.
Checked Windows network configuration and confirmed that the connection uses Wi-Fi.
Successfully resolved www.cadence.com through DNS.
Successfully tested a TCP connection to www.cadence.com
Sent an HTTPS request to the Cadence website and received HTTP 302, redirecting to its homepage.
Checked WinHTTP proxy settings, which report direct access with no proxy.
Checked Windows user proxy settings, which show the proxy disabled.
Checked for CDS_LIC_FILE and LM_LICENSE_FILE in PowerShell; neither appeared in that session.
Searched Windows services by Cadence/FlexNet names; no matching services were returned.
Backed up my important work, uninstalled the software, and reinstalled it. The reinstall did not resolve the issue.

I would like to get the online functionality working again without repeatedly reinstalling the software or unnecessarily removing valid licensing information.

Thank you for your help.

RE: Error 503 Service Unavailable When Searching For Components

IshaS — Mon, 26 Oct 2026 13:53:22 GMT

Hello Everyone,

The team is actively working on the resolution, and we expect the issue to be resolved within this week.

Thank you for your patience and understanding.

RE: Unable to get online lib parts

IshaS — Mon, 26 Oct 2026 13:52:01 GMT

Hi Chuck,

The team is actively working on the resolution, and we expect the issue to be resolved within this week.

Thank you for your patience and understanding.

Unable to get online lib parts

Edit slide getting closed — Mon, 26 Oct 2026 10:43:24 GMT

Current we 23.1 version.

RE: Unable to get online lib parts

ChuckLane — Mon, 26 Oct 2026 13:31:10 GMT

I've seen this too, for the past week to 10 days.

Doing some packet traces, it looks like Capture is trying to access "pcb.cadence.com", which translates to

d3kw5v45y2yh8f.cloudfront.net which does not yield any address.

So, a Cadence network/DNS type issue.

RE: Error 503 Service Unavailable When Searching For Components

MB202610216310 — Fri, 23 Oct 2026 23:42:42 GMT

It has now changed to no longer give a 503 error, but it doesn't show the login page either

RE: After installing OrCAD Capture CIS 25.1, when opening the software, the startup screen is actually OrCAD Capture CIS 24.1

Zhifeng Jin — Fri, 23 Oct 2026 14:46:40 GMT

The same issue exists in OrCAD Capture CIS 26.1. On launching the OrCAD Capture CIS 26.1 application, the startup screen displays the OrCAD Capture CIS 25.1 version banner, which is unexpected for such a basic defect.🤭

After installing OrCAD Capture CIS 25.1, when opening the software, the startup screen is actually OrCAD Capture CIS 24.1

Zhifeng Jin — Sun, 21 Dec 2025 15:32:49 GMT

I encountered an interesting thing. After installing OrCAD Capture CIS 25.1,

every time I open the software, the startup screen displays OrCAD Capture CIS 24.1.

Even after installing the latest Hotfix S010 patch, it still looks the same.

However, my computer only has version 25.1 installed, and my computer OS language is Chinese.

By the way, this issue has only been found to occur in Chinese language environments.

When the software is opened after deselecting to use local language, it displays correctly.

Can someone help me submit the CCR for this issue?

RE: Error 503 Service Unavailable When Searching For Components

LF202610219731 — Thu, 22 Oct 2026 06:42:12 GMT

A 503 usually indicates a server-side or connectivity issue. Since all three providers return 503, check proxy/firewall settings. Also test their websites directly from the same PC. If those work, Capture CIS may have an integration issue. I’d report it to Cadence Support with the 25.1 version.

RE: Error 503 Service Unavailable When Searching For Components

MB202610216310 — Wed, 21 Oct 2026 21:05:36 GMT

We have the same problem here, with a Capture CIS 22.1 installation.

Why Are Power Pins Not Listed in the Power Pins Browser?

LogicNet — Mon, 19 Oct 2026 17:39:10 GMT

Hi,

I have a few components in my design with pins defined as Power type. However, when I go to Edit > Browse > Power Pins, some of these pins are not listed.

What determines which Power pins appear in this browser?

Thanks!

Control Which Properties Are Checked by Update Part Status in OrCAD X Capture CIS

TechnoBobby — Mon, 19 Oct 2026 06:30:49 GMT

In OrCAD X Capture CIS, Update Part Status helps compare placed schematic components with their linked CIS database parts and identify property differences.

Run Tools > Update Part Status in Part Manager to check the components in your design.

The resulting status is displayed in Part Manager, helping you identify components that are not synchronized with the database.

But what if you do not want a particular property to be checked?

Navigate to:

Options > CIS Configuration > Setup > Part Database > Configuration

In the configuration table, use the Update Part Property column to control this behavior:

Enabled: The property is checked during Update Part Status.
Disabled: The property is excluded from the check.

You can also use Options > Update Part Status > Verify Parts Against (.OLB) Libraries to verify placed parts against their source libraries.

Have you explored these Update Part Status options in OrCAD X Capture CIS? Share your experience in the comments below!

Allegro X Capture will not launch again after closing the application

Zhifeng Jin — Sun, 27 Sep 2026 15:48:23 GMT

Dear Cadence Experts,

I frequently run into an issue where Allegro X Capture 25.1 fails to launch again after closing the software. My operating system is Windows 11 25H2, software build is OrCAD Capture 25.1 S050. This problem is not limited to S050; it also existed in previous releases.

I’ve just found the root‑cause of this issue. Sometimes after closing OrCAD Capture, its background process does not actually exit. Since OrCAD Capture does not allow multiple instances to run simultaneously, there is no response when you try to launch the software again. My screenshot shows that the OrCAD Capture process remains active in Windows Task Manager even after I close the application. Why the process keeps running after the GUI is closed will need further investigation by Cadence experts.

RE: Allegro X Capture will not launch again after closing the application

gvellet — Fri, 09 Oct 2026 20:08:43 GMT

I noted the same problem with Orcad capture 24.1 and also after updating to 25.1. It occurs mostly when both Orcad PCB and Capture were launched. Sometimes the processes close by themself but it takes time. Sometimes when I sync a layout from schematic, those tasks multply themselves, slowing down the PCB editor a lot. Sometimes the only cure is to reboot my workstations.

I gave up trying to raise these kinds of issues to Cadence. But perhaps, if enough people vote for Zhifeng's message Cadence will try to help.

RE: CIS Bill of Materials for a variant

TechnoBobby — Wed, 07 Oct 2026 13:36:17 GMT

Hi VKravets ,

By default, CIS replaces the properties of Do Not Stuff (DNS) components with "Do Not Stuff" and sets the quantity to 0.

To display the Part Number for DNS components in the BOM, run the following command in the Capture Command Window:

SetOptionString CisBomDisplayPartNumberForDNS TRUE

For more details, refer to following article on ASK portal:
Title: How can I see the part number of parts that are not present in a variant in CIS BOM?
URL: https://ask.cadence.com/ASK/article-viewer?id=a1Od0000000t3flEAA&pageName=article-viewer

Hope this helps!

CIS Bill of Materials for a variant

VKravets — Tue, 06 Oct 2026 15:07:11 GMT

When OrCAD generates a CIS Bill of Materials for a variant, all properties of Not Fitted components are replaced with "Do Not Stuff." I would like to display the original component properties while keeping the quantity of Not Fitted components at 0.

Why Are Some Component Properties Missing in the CIS Standard BOM Output?

LogicNet — Mon, 05 Oct 2026 18:17:27 GMT

Hi,

I'm using OrCAD Capture CIS and have several custom properties populated on my schematic components. The properties are visible in the Property Editor for the placed parts, but when I generate a CIS Standard BOM, some of those columns appear blank in the Excel output.

Interestingly, the same information is available within the design, and when I generate a BOM using Tools > Bill of Materials, those property values are included correctly. This makes me wonder what criteria the CIS Standard BOM uses when determining which component properties to export.

Are there specific property settings, CIS mappings, or configuration options that control whether a property is included in the CIS BOM output?

Any insights would be appreciated.

Thanks!

RE: Why Are Some Component Properties Missing in the CIS Standard BOM Output?

TechnoBobby — Wed, 07 Oct 2026 13:28:29 GMT

Hi LogicNet ,

One thing to check is whether the affected properties are configured with Transfer to Design in the CIS configuration. The CIS Standard BOM typically reports properties that have been transferred into the design.

If a property is visible in CIS but is not marked for Transfer to Design, it may appear blank in the CIS BOM output. Try enabling Transfer to Design in Options > CIS Configuration > Setup for the affected properties, updating the components from the database, and generating the BOM again.

Hope this helps!

RE: Allegro X Capture will not launch again after closing the application

Krissn — Mon, 05 Oct 2026 13:19:28 GMT

This was a sarcasm.

RE: Allegro X Capture will not launch again after closing the application

Zhifeng Jin — Tue, 29 Sep 2026 14:41:22 GMT

Hi Krissn,

Thank you for looking into this issue. I am a bit confused about your comment that this is not a bug. Also, my regular workflow is with Capture, not System Capture. Library building feels quite cumbersome in System Capture and less user‑friendly compared with Capture.

RE: Allegro X Capture will not launch again after closing the application

Zhifeng Jin — Tue, 29 Sep 2026 14:34:13 GMT

To correct my earlier observation: the background process never terminates automatically, even after a long period of time. I just reproduced this issue and monitored it for more than an hour; the OrCAD Capture.exe process remained running the entire time.

RE: Allegro X Capture will not launch again after closing the application

Krissn — Tue, 29 Sep 2026 08:14:50 GMT

This is not a bug its a feature ;)

I remember this problem since I started using cadence (2017). It's intermitted for me.

do you have Allegro license? maybe it is worth to switch to system capture?

I might be wrong but I've got feeling the capture has very little improvement while they actually add features to system capture

RE: Allegro X Capture will not launch again after closing the application

Zhifeng Jin — Mon, 28 Sep 2026 10:36:37 GMT

I took these screenshots when I reproduced this issue a moment ago. CPU and memory usage are visible in the images. The background process keeps running; it will auto‑terminate after roughly 10 to 30 minutes. I’ve noticed this problem occurs much more easily if you open many schematic pages and then close the software.