Cadence Support Blogs

In the past, some of you have expressed the desire to have all the information and content specific to a product at one place. You said it, we did it!

Now, all you need is choose a product of your choice after logging in at https://support.cadence.com.

With this feature, you can now visit a specific product page to learn everything you need to know about installation, licensing, new features, product manuals, and other knowledge artifacts. Use this “one stop shop" page to get all you need to install and use a product or tool.

The following example shows the product selection for ‘Conformal Equivalence Checker’:

Once the product of choice is selected, below is the screen that would get displayed:

Features and Benefits:

• Most Popular – Provides access to content that has been helpful to a large customer community
• New Troubleshooting Info – Displays the latest set of published articles for the product of your choice
• Forums and Blogs – Gives insight into hot topics being discussed in forums
• Choose a release – Provides flexibility to select a release of your choice (the entire page gets rebuilt)
• Related Links – Helps collate all the knowledge artifacts associated with the selected product
• Related Products – Provides flexibility to switch to other product pages 

By default, you will find a product page for all products. For some products, you may find a more advanced page as well. For example, the following product page for Tempus displays a more advanced page with added classifications to information and content specific to it. You will notice a perfect blend of information pertaining to a product for new as well as more advanced users.

Watch this space https://community.cadence.com/cadence_blogs_8/b/cadence-support for more help to use Cadence Support site effectively and productively.

Don’t hesitate to contact ask_km@cadence.com for questions, suggestions, or feedback.

~ Mukesh Jaiswal