Coming This Friday January 9th: Encounter Digital Implementation Office Hours

Happy New Year everyone! I hope you all had a restful, enjoyable and healthy holiday season. I trust that you're all going through a mountain of E-mails this morning and trying to get back into the swing of working. If it helps, give yourself permission to merely get caught up on things and if you're able to solve even a single technical issue you'll earn extra credit in my book. :)

As advetised by my colleague Rahul, I wanted to let you know that I'll be doing another Encounter Digitial Implementation live office hours session this coming Friday. The intent with these sessions is to give you real-time feedback on issues that are perhaps more difficult to work through asynchronously in the forums. If you'd like to see how our first session went click here to view the archive. I'm setting this one up first thing in the morning: 9 AM Eastern Standard Time in hopes of reaching those in other regions of the world.

Keep in mind that these blogs are open to the Internet, and the contents of the live blog will be posted once completed.  If these terms don't work for you, and you're having issues with Encounter, I would encourage you to do one of the following things:

• File a service request on Sourcelink
• Start a new thread in the Digital Implementation Forums
• Engage with your local AE