Now Access Online Support Directly from the Tool Interface

As designs become complex and performance targets increase, time shrinks. Designers need to minimize time setting up design flows or trying to find workaround for many issues that might occur during tape out. The Cadence Online Support portal ensures 24x7 technical assistance to quickly address your technical issues and queries.

In our continuous effort to improve the usability of the Online Support portal and efficiency of its usage, we are introducing access to the relevant content from the tool interface (starting with 19.11 releases of Innovus, Tempus, and Voltus). This feature can now be easily accessed by running the tool in the GUI mode through the Help pull-down menu.

Follow these steps to access the online content from the tool interface:

1. Invoke Digital IC tool (Innovus, Voltus or Tempus) in the GUI mode starting 19.11 release.

2. From the GUI, select Help > Documentation Library as shown below:

The Cadence Help form opens as shown below:

3. Type the search keyword in the Global Resources search field. The search will be performed only for the tool invoked.

4. A new tab, Online Resources, is created to display search results. Search results are displayed under different categories: Application Notes, Product Manuals, Rapid Adoption Kits, Troubleshooting Info, Videos, and Whats new. By default, four most relevant documents are displayed under each category. You can use the < or > button to navigate to the previous / next page.

For more details and FAQs, click here.

We hope you will enjoy using the curated search results to troubleshoot your issues quickly and seamlessly.

-Mukesh Jaiswal

Sr. Knowledge Manager (Digital and Sign-off Solutions)