Until September 2022 the free student license was provided through an activation ID.
As of September 2022 a license text file is provided and hence this discussion is no longer relevant.
This activation ID can be entered at first launch after installation or in the Admin Tool.
It can be used only once. When making changes to the computer configuration (including changes in the OS) may damage the activation => de-activate in the Product (de-)activation tab (in the Admin Tool).
If the software does not start, check the following:
If all this does not help, please make a new forum post with the description of what happens in your case in the above checks.
Then share startup_log.txt
Screen captures may also help to illustrate the situation and get a fast response. Make sure not to show confidential information in the screen captures though.
Colinda, hello! I met a student at a party from https://college-dorm-party.com/ who had a similar problem. I'll try to find him in my friends and put him in touch with you, maybe he knows the solution. Sometimes dating at college dorm parties can be helpful too :)
Hi Amie,As of September 30 2022 the student licenses are not provided through an activation ID so my initial post has become irrelevant. I will remove it soon and replace it by instructions for the license installation with a license file.