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  3. Assistance Required for NUMECA License Server and FlexNet...

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Assistance Required for NUMECA License Server and FlexNet License Finder Issues

MJ202501068146
MJ202501068146 8 months ago

Dear All,

I am writing to request your assistance with a persistent issue in configuring the NUMECA License Server on my system. Despite following the recommended troubleshooting steps, I have been unable to resolve the problem and need your guidance.

I would like to note that I have never encountered such an issue with NUMECA software before, and this has been an unexpected challenge for me.

I have suddenly received this message when I opened Fineopen "" 

FlexNet License Finder

Your application was not able to obtain a license because the FlexNet license server manager could not determine where to find the licensing data it needs. Please choose one of the following:

  • Specify the License Server System
  • Specify the License File

[Cancel] [<Back] [Next] 

""


System and Configuration Details:
- Operating System: Windows
- NUMECA Version: [FINE/Open 9.2]
- License File: any.lic

Issue Description:
When attempting to launch the NUMECA application, I am prompted with the FlexNet License Finder dialog.


Request for Support:
I kindly request your help in diagnosing and resolving this issue. If needed, I am happy to share the debug.log file or provide additional information about the setup.

Please let me know how to proceed. Your prompt response would be greatly appreciated, as this issue is impacting my work.

Thank you for your time and support.

Best regards,

Actions Taken:
1. License Server Setup:
   - Updated the any.lic file as follows:
     SERVER [Add Server Details]
     VENDOR numeca C:\NUMECA_SOFTWARE\License_management\numeca.exe
   - Verified that the lmgrd process is running successfully using:
     lmgrd -c any.lic -l debug.log

2. Network and Connectivity:
   - Successfully pinged the hostname and IP address.
   - Confirmed port [Add Port] is open and listening using netstat.
   - Attempted telnet [Add IP Address] [Add Port], but the connection failed.

3. Firewall Rules:
   - Added inbound and outbound rules for port [Add Port] (TCP).

4. Diagnostics:
   - All checks in the NUMECA Admin Tool diagnostics passed, including license validity, activation server reachability, and trusted storage installation.

5. Debug Log Analysis:
   The debug log indicates the following error for the numeca daemon:
   "The desired vendor daemon is down. (-97,121)"

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  • Gaurav
    0 Gaurav 8 months ago

    To begin, please reach out to the sales team to request the issuance of a new license file. The Fine/Open version 9 is significantly outdated and may not meet our current needs. To find the most recent and relevant versions available, go to the website downloads.cadence.com. There, you can browse and download the latest software versions that suit our requirements. Be sure to check for any release notes or updates related to these versions to ensure compatibility and access to new features.

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  • MJ202501068146
    0 MJ202501068146 8 months ago in reply to Gaurav

    Dear Gaurav, 

    thank you for your response,

    I am a student working on aerodynamic simulations and would like to know how to obtain a free student license for NUMECA.

    Thank you for your guidance.

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  • Gaurav
    0 Gaurav 8 months ago in reply to MJ202501068146

    Hi,

    I encourage you to explore the following websites:

    https://www.cadence.com/en_US/home/company/cadence-academic-network/students.html

    You can click "REQUEST ACCESS" under "FREE STUDENT SOFTWARE." 

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  • MJ202501068146
    0 MJ202501068146 8 months ago in reply to Gaurav

    Thank you so much for your support.

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