Licensing Issue: Almost working, but not quite

I am attempting to configure and use OrCad X after an install. I am using a dongle key for authentication, and a locally run license server for license management. My company is just trying out this license while we decide if it's a good toolset for us, hence why we just got one dongle. We do NOT use cloud authentication or any other form of licensing. When the license server is not running, I cannot launch any of the applications in the OrCad X suite, as expected, but even with the Cadence License Server running, and the dongle key inserted, I still see "license expired" on the start page. The license is not expired (I checked the license file and it's not expiring until 2026), the dongle drivers are up-to-date, and I followed the instructions precisely on the Cadence website. Has anyone dealt with similar issues? I'm actually able to launch and interact with Capture CIS, but it's very clearly not happy about my license. Can't paste picture of the server status dialog box cuz the webpage keeps giving me an error when i try to, but it says "up" and the flexid matches the dongle flex id.