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STEP files not updating in board (but update in some symbols)

I'm having this weird issue - I'm trying to add connector heights so I can verify things with the mechanical engineer so I've been adding step files to my existing parts and some of them are updating and some of them aren't. I've been using the STEP mapping from the setup menu and when I set up the offsets and orientations then save and refresh the package symbols some of them update and some of them are still not visible in the 3D view.

I've tried updating the individual packages, all of the packages, updating the STEP mapping data only and ignoring the FIXED property. I see the mapping information in the element information but I still can't see the STEP files in the 3D view.

I'm confused as to what to do - are there any debug logs or anything I can see? All of the STEP files (the ones that work and the ones that don't) are all in the same place, all of the mapping files are in the same place and so far as I can tell the metadata is where it should be. The step files render fine in the step mapping views so I'm assuming they're understood properly in OrCAD. What else should I look into?

Thanks!

Chris

mjmessinger over 6 years ago

I've seen the same thing lately. I've noticed that usually, but not always, the "Save" button will be lit up in the Step Package Mapping tool opened from the board file. I found that if I simply hit save and move on it will then show up properly in the full 3D view. Sometimes, when the save button isn't immediately available a simple click anywhere in the window is enough to register a change, even though nothing has changed. Again, click save and close the step mapping tool and things will be fixed in the 3D view.
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steve over 6 years ago

Firstly make sure you are running the latest hotfix so 17.2-2016 S049 available from Download Manager or the Cadence support site http://support.cadence.com. If you are then it could be the actual STEP model. Try opening it in a free MCAD tool like FreeCAD and then just Save it again as a STEP model then try again and see if that helps.
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FormerMember over 6 years ago

I had a similar problem. In my case, I finally discovered that I had initially mapped a step file to a "Device" and then later tried mapping a different step file to the "Package". It was not until I deleted the mapping to the device that the mapping to the package showed up in the 3D Canvas.
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JFuoco over 6 years ago

Another thing to try, and I'm not sure why it matters:

View -> 3D View.

View -> Dynamic Layer Visibility.

Check that that is enabled; it makes a difference for me with certain models showing up.
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Chapel81 over 6 years ago in reply to FormerMember

This worked for me. Thanks!
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