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FlexId and Windows 10 May 2020 Update (v 2004)

csoon1

Software: ORCAD PCB Designer Professional

Version: 17.2 S063

Overview:

When I installed my ORCAD on a Windows 10 computer a while back, every time I run the Cadence License Server Configuration (when I swap USB dongle/license... because our company has a few), I always get this message at the very last step:

"Cadence License Server Configuration utility has detected that it needs to install the FLEXid 9 dongle driver on your system. Please make sure to connect your FLEXid USB dongle to an available USB port. The driver installation process may take a few minutes. Click OK to continue or Cancel to terminate the Cadence License Server Configuration utility"

I always click "OK" and it does its thing... long wait... and it gives the message below (which I always ignore because at the end the license/dongle still work as intended and the software is usable).

"- Unable to restart Cadence License Server with the new license file "..... ". Failed to install FLEXid dongle driver. Failed to update your CDS_LIC_FILE license path with the new license server setting "....".

Like I said above, though it shows the above message, everything still works as intended. The FLEXID information is correctly shown on the System Settings at LMTOOLS and the license service works.

Fast forward... June 2020, I installed the same software on a new computer I recently assembled running on the latest Windows 10 update. I went through the above License Server configuration process and when it got to the step where it says that the FLEXid 9 dongle driver needs to be installed, I clicked "OK" as usual. However this time after just a few seconds of clicking "OK", the system rebooted. This process is repeatable and the system will just reboot at this step on the process. The FLEXID information is blank on the System Settings at LMTOOLS which gives me the impression that the dongle is not installed and the information from it could not be retrieved.

After a series of long frustrating trial-and-error and numerous reboots, my computer finally gave up and showed Blue Screen of Death (BSOD). It referenced an error "PAGE_FAULT_IN_NONPAGED_AREA" related to the file "aksdf.sys". Now the more annoying thing is that my computer is now going to an endless loop of BSOD showing that issue. I did some Googling at it seems like the latest Windows 10 May 2020 update (version 2004) has some issues with this file.

Further Googling, this file is described as "The genuine aksdf.sys file is a software component of Aladdin HASP by . Aladdin HASP (Hardware Against Software Piracy) a digital rights management (DRM) suite of protection and licensing software. Aksdf.sys is a filter driver that is necessary for the proper functioning of HASP. The component adds support for specialized external devices. Removing this file may cause problems with Aladdin hardware." It seems like Flexera is using this.

Have any of you experienced this? I really need some technical advice on how to deal with this issue so that I can install this software on the new machine.

Parents

  • I downloaded and installed the Cadence license manager package LCU43 to get the correct flexID drivers.  Nothing else worked.

    That's a solid method to change different dongles.   Running the configurator.   But, I don't know why it would complain about the USB driver.

    Any chance you could set up a central license server for your company as Cadence licenses only come in floating form?

Reply

  • I downloaded and installed the Cadence license manager package LCU43 to get the correct flexID drivers.  Nothing else worked.

    That's a solid method to change different dongles.   Running the configurator.   But, I don't know why it would complain about the USB driver.

    Any chance you could set up a central license server for your company as Cadence licenses only come in floating form?

Children
  • in reply to Robert Finley

    I think we have a central license server for our other Cadence softwares. However for ORCAD someone started getting a USB-dongle version and that's how everybody went afterwards. We ended up with several USB dongles, each maintained (or misplaced) by different people.

    I am seeing suggestions of rolling out older versions of Windows 10 (prior to this update). Unfortunately the new PC has this latest version installed (after fresh installation) so there is no older version to rollback to. I have to find a way to get this older version somewhere.

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