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Using Cadence license with firewall

Ken X

Hello,

I am using Cadence 17.2. The license server is in the lab. For IT infrastructure update, office and lab were settled in defferent LANs and there is a firewall between them.  In lab, everything works well. I opened TCP port 3000 and 5280 in firewall, but neither capture nor PCB editor can get license when working in office LAN. PCB designer report error LMF-13016: License call failed.

Is there other port should be opened in firewall?

Thanks

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