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  3. Updating License Manager to 22.01.0004

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Updating License Manager to 22.01.0004

NNNNJJJJXXXX
NNNNJJJJXXXX 10 months ago

In Download Manager I see the License Manager has a new version (22.01.0004), but when I try to update it then it seems to get stuck after the initial installer with the green bar appears. It looks like the installer window is hidden, but try as I might I can't seem to get it to appear so I can run the install. All the happens is the installer gets stuck and I have to use Task Manager to kill it.

Has anyone else seen this? Is there a way round this?

Thanks

Neil

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  • NNNNJJJJXXXX
    0 NNNNJJJJXXXX 10 months ago

    Tried rebooting my PC, but problem still persists.

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  • oldmouldy
    0 oldmouldy 10 months ago in reply to NNNNJJJJXXXX

    If the "In place" update isn't working for the Cadence License Manager, remove the existing Cadence License Manager installation from Programs and Features, reboot, then run the later Cadence License Manager installer.

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  • Robert Finley
    0 Robert Finley 10 months ago

    Wondering if the installer halts the existing server instance before you install it's replacement. 

    To be safe, I'd uninstall it just to be sure.

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