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CIP license error

jianliu

We have CIP installed with one license only. We found that once a user access to CIP database and exit, other users can't access CIP any more even no others login. The following error messages appease on the page:

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License Error.

Unable to obtain license.

Message: CIP license checkout failed.ERROR (LMF-03004): License call failed for feature orcad_component_portal, version 17.200 and quantity 1. The license server search path is defined as 5280@CYPRESS-WEB;5280@localhost. The FLEXnet error message is as follows, FLEXnet ERROR(-4, 0, 0): Licensed number of users already reached. Run 'lic_error LMF-03004' for more information.

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The strange is: the first user is still able to access and exit without problem. How we can check who is occupy the license?

  • steve
    in reply to Anil CAD

    If this was working and is now not working there could have been an IT change to the firewall or something that may be blocking access. You may also need to try and restart the IIS

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