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Unable to update symbols

I've been fighting this error for about a week without coming up with a solution. I'm trying to update a symbol in my layout with "Place>Update Symbols. It errors out and produces the following log file (I desperately need to solve this issue!)

Sat Apr 29 13:49:27 2017 Page 1

Update Symbols/Modules Logfile

	Sat Apr 29 13:49:27 2017

------ Module Refresh Messages ------

SUMMARY:    Updated 0 out of 0 modules

------ End Module Messages     ------

(---------------------------------------------------------------------)

(                                                                     )

(    Refresh Symbol                                                   )

(                                                                     )

(    Drawing          : 881-2021-a19.brd                              )

(    Software Version : 17.2S012                                      )

(    Date/Time        : Sat Apr 29 13:49:28 2017                      )

(                                                                     )

(---------------------------------------------------------------------)

Sat Apr 29 13:49:28 2017				Page     1

------ Symbol Refresh Directives ------

Input design  = 'C:/_Work/Scribner_Associates/881-2021_A3/881-2021-a19.brd'

Output design = ''

Update mechanical symbols              = 'NO'

Update format symbols                  = 'NO'

Update package symbols                 = 'NO'

Update shape/flash symbols             = 'NO'

Update symbol padstacks                = 'YES'

Preserve padstacks replaced on pins    = 'NO'

Reset symbol text and size locations   = 'NO'

Reset Pin Escapes (fanouts)            = 'NO'

Ripup Etch                             = 'NO'

Reset custom drill data                = 'NO'

Symbol list file                       = 'C:/Users/Admin/AppData/Local/Temp/#Taaaaac12968.tmp'

------ Library Paths ------

PSMPATH =  C:/Cadence/SPB_17.2/share/pcb/pcb_lib/symbols

           C:/_Work/_Libraries/Allegro_PCB/PWB-Misc/

           C:/_Work/_Libraries/Allegro_PCB/L-Capacitor/

           C:/_Work/_Libraries/Allegro_PCB/L-Connector/

           C:/_Work/_Libraries/Allegro_PCB/L-Diode/

           C:/_Work/_Libraries/Allegro_PCB/L-IC/

           C:/_Work/_Libraries/Allegro_PCB/L-Inductor/

           C:/_Work/_Libraries/Allegro_PCB/L-Misc/

           C:/_Work/_Libraries/Allegro_PCB/L-Relay/

           C:/_Work/_Libraries/Allegro_PCB/L-Resistor/

           C:/_Work/_Libraries/Allegro_PCB/L-Switch/

           C:/_Work/_Libraries/Allegro_PCB/L-Transistor/

           C:/_Work/_Libraries/Allegro_PCB/SMD-Capacitor/

           C:/_Work/_Libraries/Allegro_PCB/SMD-Connectors/

           C:/_Work/_Libraries/Allegro_PCB/SMD-Crystal/

           C:/_Work/_Libraries/Allegro_PCB/SMD-Diode/

           C:/_Work/_Libraries/Allegro_PCB/SMD-Fuse/

           C:/_Work/_Libraries/Allegro_PCB/SMD-IC/

           C:/_Work/_Libraries/Allegro_PCB/SMD-Inductors/

           C:/_Work/_Libraries/Allegro_PCB/SMD-Misc/

           C:/_Work/_Libraries/Allegro_PCB/SMD-Relay/

           C:/_Work/_Libraries/Allegro_PCB/SMD-Resistors/

           C:/_Work/_Libraries/Allegro_PCB/SMD-Switch/

           C:/_Work/_Libraries/Allegro_PCB/SMD-Transistor/

           symbols

           C:/Cadence/SPB_17.2/share/local/pcb/symbols

           C:/Cadence/SPB_17.2/share/pcb/allegrolib/symbols

           C:/Cadence/SPB_17.2/share/local/pcb/padstacks/

..

           ../symbols

PADPATH =  symbols

           c:/cadence/spb_17.2/share/pcb/pcb_lib/symbols

           c:/cadence/spb_17.2/share/local/pcb/padstacks

           c:/cadence/spb_17.2/share/pcb/allegrolib/symbols

..

           ../symbols

------ Symbol Refresh Messages ------

'MPSS100-8'  symbol starting to refresh:

     ERROR(SPMHNI-254): Unable to load symbol, 'MPSS100-8': 'ERROR(SPMHA1-161): Cannot open the design database file ... run stand~

     alone dbdoctor on the file.'.

         due to WARNING(SPMHUT-127): Could not find padstack 043X080R_2.

------ Pad Stack Refresh Messages ------

'040X080R_1'  pad stack refreshed successfully.

'040X080S_2'  pad stack refreshed successfully.

----- Symbol Update Summary ----

Refresh symbol errors; due to these errors this design is NOT updated.

       1  errors detected.

       0  warnings detected.

Soundman99 over 8 years ago

two thoughts: 1) make sure that the padstack 043X080R_2.pad is in your padpath 2) have you followed the suggestion and run dbdoctor on the symbol? Open a standard command prompt and use "dbdoctor <dir_path>\MPSS100-8.dra" I'm assuming that you've done both of those things first, but just want to make sure. After that, I would try to open the .dra on it's own and see if there are any errors/warnings when you open the symbol.
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RBATES15 over 8 years ago

It looks like you are just trying to update a padstack. You can update a single or all instances of a padstack the board file by right clicking on the pad. I don't normally recommend this as it results in the library not matching the board file which can cause problems but give the time you've spent on this issue a bruit-force method is worth a trying so you can move on.
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