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Cannot release/reuse licence cache after 17.2 crash, recurring issue

Ruddwijk

So, i've had PCB Designer Standard crash on me 4 times over the past few weeks. After the crash i cannot use the program, as the license isn't released. The first time i could "Reset licence cache", but now the option disappears after clicking the button. I also don't have access to the server, as this obviously only happens after system admins have left. 

Can i manually release the licence? 

  • oldmouldy

    First, check that you are running the latest version of the tools and license manager. In terms of you controlling the license manager remotely, user security is likely to prevent that in many ways. What could be possible is something like this; have a file in a public directory on the license manager that users can access to rename, say called "license" which users can rename to "license_reset", have a scheduled task on the license manager machine that checks periodically, say every minute or five minutes, for the public file named "license_reset", if the file exists, run a task that commands the license manager service to stop and start (running with the appropriate permissions), "sc" is the Windows service control application for example, and renames the "license_reset" file back to "license". (Or have users create a file named "license_reset" and have the task delete it once the license manager has been restarted) - so much for the theory...

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