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  3. Strange behavior with Allegro Viewer 17.2

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Strange behavior with Allegro Viewer 17.2

edmcgett
edmcgett over 6 years ago

I'm having problems with Allegro Viewer 17.2 on Windows 10 Enterprise and was wondering if this are known issues.

1) If I don't run Allegro Viewer as Adminstrator then report windows don't work.  What I mean by this is report window opens (like Show Element or Measure), but the body says "Can't reach this page, make sure the web address is correct, search for this site on Bing, Refresh this page."   If I run the viewer as Adminstrator than the reports display correctly.

I completed wipe everything Cadence from my machine (uninstalled, wipe all cadence & allegro files, removed all cadence and allegro entries in the registry, rebooted, fresh download file from Cadence, and reinstalled).  I tried installing both as user and administrator with the same results. 

2) I can't save display settings. When I use the menu command View -> UI Settings -> Save Settings nothing happens.  Looking at the .JRL log file it says "Command not found: save_settings"

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  • rpawar
    rpawar over 6 years ago

    Edit your Shortcut with RMB - Properties .. compatibility tab and select Run as administrator option with the OS you are using.

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