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OrCAD Capture 16.6 ver. execution error (This application has quit unexpectedly) on windows 10 (latest updated 2021/03/05)

ichliebedich

Hi All,

I have got this message when I run OrCAD Capture.exe 

I did everything to fix this... but I can't find out solution...

I also tried following below links

https://community.cadence.com/cadence_technology_forums/f/pcb-design/30493/orcad-capture-crashes-on-start-up

I added my error log .xml file below

Fullscreen errorlog.xml Download 
<?xml version="1.0" encoding="UTF-8"?>
<!--
 This error report was automatically generated
 by  on Friday, March 5, 2021 2:19:49 PM
-->
<report version="1">
  <platform>Win32</platform>
  <application>Capture</application>
  <version></version>
  <computer>ARIUS-SUBPC</computer>
  <user>Arius-SubPC</user>
  <timestamp>2580815040</timestamp>
  <error>
    <what>UNKNOWN_ERROR</what>
    <process>
      <name>Capture.exe</name>
      <id>1000</id>
    </process>
    <module>C:\Cadence\SPB_16.6\tools\bin\cdn_og1101as.dll</module>
    <address>0023:03526A5C</address>
    <function>
      <name>CGXFont::CreateObject</name>
      <offset>604</offset>
    </function>
    <file></file>
    <line>
      <number></number>
      <offset></offset>
    </line>
  </error>
  <usermsg>Crash</usermsg>
  <syserror>
    <code></code>
    <description></description>
  </syserror>
  <registers>
    <eax>0x00000001</eax>
    <ebx>0x03526980</ebx>
    <ecx>0x01B6365D</ecx>
    <edx>0x00000618</edx>
    <esi>0x09A70A18</esi>
    <edi>0x09A70B88</edi>
    <esp>0x019FEDEC</esp>
    <ebp>0x019FF158</ebp>
    <eip>0x03526A5C</eip>
    <cs>0x0023</cs>
    <ds>0x002B</ds>
    <ss>0x002B</ss>
    <es>0x002B</es>
    <fs>0x0053</fs>
    <gs>0x002B</gs>
    <eflags>0x00000212</eflags>
  </registers>
  <cpus>
    <number>4</number>
    <architecture>Intel</architecture>
    <cpu>
      <id>Intel64 Family 6 Model 60 Stepping 3</id>
      <speed>3292</speed>
      <description>Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz</description>
    </cpu>
    <cpu>
      <id>Intel64 Family 6 Model 60 Stepping 3</id>
      <speed>3292</speed>
      <description>Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz</description>
    </cpu>
    <cpu>
      <id>Intel64 Family 6 Model 60 Stepping 3</id>
      <speed>3292</speed>
      <description>Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz</description>
    </cpu>
    <cpu>
      <id>Intel64 Family 6 Model 60 Stepping 3</id>
      <speed>3292</speed>
      <description>Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz</description>
    </cpu>
  </cpus>
  <os>
    <version>Unknown</version>
    <spack></spack>
    <build>9200</build>
  </os>
  <memory>
    <load>40</load>
    <totalphys>2147483647</totalphys>
    <availphys>2147483647</availphys>
    <totalpage>4294967295</totalpage>
    <availpage>4294967295</availpage>
  </memory>
  <threads>
    <thread>
      <id>7732</id>
      <status>interrupted</status>
      <stack>
        <frame>
          <module>C:\Cadence\SPB_16.6\tools\bin\cdn_og1101as.dll</module>
          <address>0023:03526A5C</address>
          <function>
            <name>CGXFont::CreateObject</name>
            <offset>604</offset>
          </function>
          <file></file>
          <line>
            <number></number>
            <offset></offset>
          </line>
        </frame>
        <frame>
          <module>C:\Windows\System32\gdi32full.dll</module>
          <address>0023:76477EA9</address>
          <function>
            <name>GdiPrinterThunk</name>
            <offset>87625</offset>
          </function>
          <file></file>
          <line>
            <number></number>
            <offset></offset>
          </line>
        </frame>
        <frame>
          <module>C:\Windows\System32\gdi32full.dll</module>
          <address>0023:7647B721</address>
          <function>
            <name>EnumFontsA</name>
            <offset>145</offset>
          </function>
          <file></file>
          <line>
            <number></number>
            <offset></offset>
          </line>
        </frame>
        <frame>
          <module>C:\Windows\System32\gdi32full.dll</module>
          <address>0023:7647B684</address>
          <function>
            <name>EnumFontFamiliesExA</name>
            <offset>52</offset>
          </function>
          <file></file>
          <line>
            <number></number>
            <offset></offset>
          </line>
        </frame>
        <frame>
          <module>C:\Windows\System32\GDI32.dll</module>
          <address>0023:76E3D3EF</address>
          <function>
            <name>EnumFontFamiliesExA</name>
            <offset>47</offset>
          </function>
          <file></file>
          <line>
            <number></number>
            <offset></offset>
          </line>
        </frame>
      </stack>
    </thread>
    <thread>
      <id>548</id>
      <status>running</status>
      <stack>
        <frame>
          <module>C:\Windows\SYSTEM32\ntdll.dll</module>
          <address>0023:77E32BBC</address>
          <function>
            <name>ZwWaitForSingleObject</name>
            <offset>12</offset>
          </function>
          <file></file>
          <line>
            <number></number>
            <offset></offset>
          </line>
        </frame>
        <frame>
          <module>C:\Windows\System32\KERNELBASE.dll</module>
          <address>0023:768004E2</address>
          <function>
            <name>WaitForSingleObject</name>
            <offset>18</offset>
          </function>
          <file></file>
          <line>
            <number></number>
            <offset></offset>
          </line>
        </frame>
        <frame>
          <module>C:\Cadence\SPB_16.6\tools\bin\CrashReportDll.dll</module>
          <address>0023:040017C1</address>
          <function>
            <name>Crash_Dump_PostErrHandler</name>
            <offset>257</offset>
          </function>
          <file></file>
          <line>
            <number></number>
            <offset></offset>
          </line>
        </frame>
        <frame>
          <module>C:\Cadence\SPB_16.6\tools\bin\CrashReportDll.dll</module>
          <address>0023:04001A3B</address>
          <function>
            <name>BT_SehFilter</name>
            <offset>11</offset>
          </function>
          <file></file>
          <line>
            <number></number>
            <offset></offset>
          </line>
        </frame>
        <frame>
          <module>C:\Cadence\SPB_16.6\tools\bin\cdn_og1101as.dll</module>
          <address>0023:03552D88</address>
          <function>
            <name>CGXDataFTR::XMLSerialize</name>
            <offset>8008</offset>
          </function>
          <file></file>
          <line>
            <number></number>
            <offset></offset>
          </line>
        </frame>
        <frame>
          <module>C:\Cadence\SPB_16.6\tools\bin\cdn_og1101as.dll</module>
          <address>0023:03526A5C</address>
          <function>
            <name>CGXFont::CreateObject</name>
            <offset>604</offset>
          </function>
          <file></file>
          <line>
            <number></number>
            <offset></offset>
          </line>
        </frame>
        <frame>
          <module>C:\Windows\System32\gdi32full.dll</module>
          <address>0023:76477EA9</address>
          <function>
            <name>GdiPrinterThunk</name>
            <offset>87625</offset>
          </function>
          <file></file>
          <line>
            <number></number>
            <offset></offset>
          </line>
        </frame>
        <frame>
          <module>C:\Windows\System32\gdi32full.dll</module>
          <address>0023:7647B721</address>
          <function>
            <name>EnumFontsA</name>
            <offset>145</offset>
          </function>
          <file></file>
          <line>
            <number></number>
            <offset></offset>
          </line>
        </frame>
        <frame>
          <module>C:\Windows\System32\gdi32full.dll</module>
          <address>0023:7647B684</address>
          <function>
            <name>EnumFontFamiliesExA</name>
            <offset>52</offset>
          </function>
          <file></file>
          <line>
            <number></number>
            <offset></offset>
          </line>
        </frame>
        <frame>
          <module>C:\Windows\System32\GDI32.dll</module>
          <address>0023:76E3D3EF</address>
          <function>
            <name>EnumFontFamiliesExA</name>
            <offset>47</offset>
          </function>
          <file></file>
          <line>
            <number></number>
            <offset></offset>
          </line>
        </frame>
      </stack>
    </thread>
    <thread>
      <id>14216</id>
      <status>running</status>
      <stack>
        <frame>
          <module>C:\Windows\SYSTEM32\ntdll.dll</module>
          <address>0023:77E348CC</address>
          <function>
            <name>ZwWaitForWorkViaWorkerFactory</name>
            <offset>12</offset>
          </function>
          <file></file>
          <line>
            <number></number>
            <offset></offset>
          </line>
        </frame>
        <frame>
          <module>C:\Windows\System32\KERNEL32.DLL</module>
          <address>0023:7740FA29</address>
          <function>
            <name>BaseThreadInitThunk</name>
            <offset>25</offset>
          </function>
          <file></file>
          <line>
            <number></number>
            <offset></offset>
          </line>
        </frame>
        <frame>
          <module>C:\Windows\SYSTEM32\ntdll.dll</module>
          <address>0023:77E27C7E</address>
          <function>
            <name>RtlGetAppContainerNamedObjectPath</name>
            <offset>286</offset>
          </function>
          <file></file>
          <line>
            <number></number>
            <offset></offset>
          </line>
        </frame>
        <frame>
          <module>C:\Windows\SYSTEM32\ntdll.dll</module>
          <address>0023:77E27C4E</address>
          <function>
            <name>RtlGetAppContainerNamedObjectPath</name>
            <offset>238</offset>
          </function>
          <file></file>
          <line>
            <number></number>
            <offset></offset>
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      <id>1792</id>
      <status>running</status>
      <stack>
        <frame>
          <module>C:\Windows\SYSTEM32\ntdll.dll</module>
          <address>0023:77E348CC</address>
          <function>
            <name>ZwWaitForWorkViaWorkerFactory</name>
            <offset>12</offset>
          </function>
          <file></file>
          <line>
            <number></number>
            <offset></offset>
          </line>
        </frame>
        <frame>
          <module>C:\Windows\System32\KERNEL32.DLL</module>
          <address>0023:7740FA29</address>
          <function>
            <name>BaseThreadInitThunk</name>
            <offset>25</offset>
          </function>
          <file></file>
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            <number></number>
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          <module>C:\Windows\SYSTEM32\ntdll.dll</module>
          <address>0023:77E27C7E</address>
          <function>
            <name>RtlGetAppContainerNamedObjectPath</name>
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          <file></file>
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            <number></number>
            <offset></offset>
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        </frame>
        <frame>
          <module>C:\Windows\SYSTEM32\ntdll.dll</module>
          <address>0023:77E27C4E</address>
          <function>
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          </function>
          <file></file>
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            <number></number>
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      <status>running</status>
      <stack>
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          <module>C:\Windows\SYSTEM32\ntdll.dll</module>
          <address>0023:77E348CC</address>
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            <number></number>
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</report>

device information is 

using Windows 10 Enterprise

20H2 version

OS build is 19042.844

best regard

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