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  3. I am using ADAM 2021.2.2. The model i have has Gear AT elements...

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I am using ADAM 2021.2.2. The model i have has Gear AT elements. Sometimes when I export the CMD file and re-read the cmd file. the gear AT elements appear to be missing. I had to recreate everytime. Is this a version Issue ?

thirusdh
thirusdh over 4 years ago
I am using ADAM 2021.2.2. The model i have has Gear AT elements. Sometimes when I export the CMD file and re-read the cmd file. the gear AT elements appear to be missing. I had to recreate everytime. Is this a version Issue ?
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  • Jan Sotnik
    0 Jan Sotnik over 4 years ago
    Hi Thirusdh,
     
    no, this is unknown issue.
    Do you get any error messages?
    Are you on Win64 or Linux64, supported platform?
     
    Could you contact your local support team and share your model with them? If so, please send them following gear related files along with mode.cmd file the aview.log :
    • *.CGP
    • *.CGD
    • *.OPT
    • *.SHL
     
    Briefly describe steps to reproduce your issue.
    Let them also know your Adams version and OS.
     
    Let me hope your issue can be resolved quickly.
    Kind regards,
    Jan
     
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