Stats

State Not Answered
Replies 7
Subscribers 2
Views 100
Members are here 0

Upon launching Apex Grizzly, why does it ask to insert a disk?

0 Darrel Sinclair over 8 years ago

This is a bug which is triggered by issues with USB devices, and there are two known causes:

1. Stale USB drive connection. At some point a USB drive was connected, and when it was removed the connection wasn't completely cleared. In this case, reconnecting any USB device usually allows Windows to refresh the connections.

2. A device is connected via USB that Windows identifies as a disk drive, but which can't be accessed. One example of this was a mobile phone that had been plugged in to a USB slot to charge. Unplugging it stopped the error message coming up. Subsequently plugging it in again did not cause the problem to recur.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 david.j.robocker.ctr over 8 years ago

Darrel, do you know a way to clear stale USB drive connections besides going into the registry?
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 Darrel Sinclair over 8 years ago

Usually just plugging in any other USB device causes a refresh and makes the Apex error message go away. If that's not working, then perhaps a reboot might help?
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 david.j.robocker.ctr over 8 years ago

I had tried swapping the mouse and rebooting did not help. After swapping mouse, I uninstalled Apex Grizzly, rebooted, then reinstalled Apex, rebooted and same result.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 Darrel Sinclair over 8 years ago

Sorry, I should have said any USB disk device. It's only USB devices that Windows recognises as disks that trigger and clear the problem. Can you try with a flash drive or external disk?
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Cadence Guidelines

Community Guidelines

The Cadence Design Communities support Cadence users and technologists interacting to exchange ideas, news, technical information, and best practices to solve problems and get the most from Cadence technology. The community is open to everyone, and to provide the most value, we require participants to follow our Community Guidelines that facilitate a quality exchange of ideas and information. By accessing, contributing, using or downloading any materials from the site, you agree to be bound by the full Community Guidelines.