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Error during Database Generation

Ajay Gopidas
Ajay Gopidas 7 months ago

How to eliminate the error that occurs during Database generation in ROD

This Q&A has been posted by VTD Technical Support for the benefit of our community members 

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  • Ajay Gopidas
    Ajay Gopidas 7 months ago +1 verified
    The error during database generation typically occurs due to an incorrect Python version or if Python is not properly configured. Please note the following version requirements: ROD versions up to…
  • Ajay Gopidas
    0 Ajay Gopidas 7 months ago

    The error during database generation typically occurs due to an incorrect Python version or if Python is not properly configured.

    Please note the following version requirements:

    • ROD versions up to 2023.4 require Python 2.7.15 for track generation.
      • Untill Ubantu 20.04: sudo apt-get install python
      • Ubuntu 22.04 and later: sudo apt-get install python2
    • ROD 2024.1 and later versions require Python 3.8 or later for track generation.
      • sudo apt-get install python3

    Once the appropriate Python version is installed and configured, you can verify the active version using: python --version

    If multiple Python versions are installed, you may need to configure Python alternatives to switch between Python 2 and Python 3.

    Please follow the steps below to configure the correct Python version:

    1. Install Python 3 (if not already installed):
      • sudo apt-get install python3
    2. Check all available Python versions on your system:
      • ls /usr/bin/python*
        Ensure the required Python version is listed.
    3. Check whether Python alternatives are already configured:
      • sudo update-alternatives --list python
        (If alternatives are listed, note the selection numbers for the next step.)
    4. Configure Python alternatives (one for Python 2 and one for Python 3):
      • sudo update-alternatives --install /usr/bin/python python /usr/bin/python2 1
      • sudo update-alternatives --install /usr/bin/python python /usr/bin/python3 2
    5. Select the required Python version:
      • sudo update-alternatives --config python
        Enter the selection number corresponding to the required version (Python 2 for ROD ≤ 2023.4, Python 3 for ROD ≥ 2024.1).
    6. Verify the active Python version:
      • python --version

    If the issue persists after configuring the correct Python version, please reach-out to our support, and we will be happy to assist further.

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