Windows 8.1 can't install flexID driver - FIXED

Hi there, 

 

I hope you can help. I have installed the windows 8 licence manager, this seems to install ok. However at the end of the install a pop up window appears which says the FLEXID 9 Drivers need to be installed. I run the app and install the drivers, restart the computer as prompted but they still haven't installed. 

I can see the HASP HL 3.25 in my device manager, this also states that there is no driver installed. 

 This is for ORCAD 16.6, which ran ok on straight windows 8 before a format and upgrade to windows 8.1. Its driving me mad. 

 

Thanks in advance 

 

Rob, 

Parents
  •  Some more info, hopfully it will help to diagnose the issue. Once I have supposedly installed the FLEXID 9 drivers (I only install 9 and not 10) the licence server tool fails due to the following reasons:

    - Unable to start Cadence License Server with the new license file 'C:\Cadence\LicenseManager\license.dat'.'
      Please check the license log file 'C:\Cadence\LicenseManager\debug.log' for details.

    - Failed to install the FLEXid dongle driver.

    - Failed to update your CDS_LIC_FILE license path with the new license server setting '5280@RobsDesk'.

     

     

    Here is a copy of the log:

    15:47:12 (lmgrd) -----------------------------------------------
    15:47:12 (lmgrd)   Please Note:
    15:47:12 (lmgrd)
    15:47:12 (lmgrd)   This log is intended for debug purposes only.
    15:47:12 (lmgrd)   In order to capture accurate license
    15:47:12 (lmgrd)   usage data into an organized repository,
    15:47:12 (lmgrd)   please enable report logging. Use Flexera Software, Inc.'s
    15:47:12 (lmgrd)   software license administration  solution,
    15:47:12 (lmgrd)   FLEXnet Manager, to  readily gain visibility
    15:47:12 (lmgrd)   into license usage data and to create
    15:47:12 (lmgrd)   insightful reports on critical information like
    15:47:12 (lmgrd)   license availability and usage. FLEXnet Manager
    15:47:12 (lmgrd)   can be fully automated to run these reports on
    15:47:12 (lmgrd)   schedule and can be used to track license
    15:47:12 (lmgrd)   servers and usage across a heterogeneous
    15:47:12 (lmgrd)   network of servers including Windows NT, Linux
    15:47:12 (lmgrd)   and UNIX. Contact Flexera Software, Inc. at
    15:47:12 (lmgrd)   www.flexerasoftware.com for more details on how to
    15:47:12 (lmgrd)   obtain an evaluation copy of FLEXnet Manager
    15:47:12 (lmgrd)   for your enterprise.
    15:47:12 (lmgrd)
    15:47:12 (lmgrd) -----------------------------------------------
    15:47:12 (lmgrd)
    15:47:12 (lmgrd)
    15:47:12 (lmgrd) pid 3044
    15:47:13 (lmgrd) Done rereading
    15:47:13 (lmgrd) FLEXnet Licensing (v11.10.0.3 build 96515 x64_n6) started on RobsDesk (IBM PC) (4/14/2014)
    15:47:13 (lmgrd) Copyright (c) 1988-2011 Flexera Software, Inc. All Rights Reserved.
    15:47:13 (lmgrd) US Patents 5,390,297 and 5,671,412.
    15:47:13 (lmgrd) World Wide Web:  http://www.flexerasoftware.com
    15:47:13 (lmgrd) License file(s): C:\Cadence\LicenseManager\license.dat
    15:47:13 (lmgrd) lmgrd tcp-port 5280
    15:47:13 (lmgrd) Starting vendor daemons ...
    15:47:13 (lmgrd) Starting vendor daemon at port 3000
    15:47:13 (lmgrd) Using vendor daemon port 3000 specified in license file
    15:47:13 (lmgrd) Started cdslmd (pid 3296)
    15:47:13 (cdslmd) FLEXnet Licensing version v11.10.0.3 build 96515 i86_n3
    15:47:17 (cdslmd) Server started on RobsDesk for:    OrCAD_PCB_Designer_Basics
    15:47:17 (cdslmd) OrCAD_PCB_Editor_Basics
    15:47:17 (cdslmd)
    15:47:17 (cdslmd) All FEATURE lines for cdslmd behave like INCREMENT lines
    15:47:17 (cdslmd)
    15:47:17 (cdslmd) dongle not connected: (p1=0, p2=0, p3=-100, p4=0)
    15:47:17 (cdslmd) retry Count = 3
    15:47:18 (cdslmd) dongle not connected: (p1=0, p2=0, p3=-100, p4=0)
    15:47:18 (cdslmd) retry Count = 2
    15:47:19 (cdslmd) dongle not connected: (p1=0, p2=0, p3=-100, p4=0)
    15:47:19 (cdslmd) retry Count = 1
    15:47:20 (cdslmd) Wrong hostid on SERVER line for license file:
    15:47:20 (cdslmd)     C:\Cadence\LicenseManager\license.dat
    15:47:20 (cdslmd) dongle not connected: (p1=0, p2=0, p3=-100, p4=0)
    15:47:20 (cdslmd) retry Count = 3
    15:47:21 (cdslmd) dongle not connected: (p1=0, p2=0, p3=-100, p4=0)
    15:47:21 (cdslmd) retry Count = 2
    15:47:22 (cdslmd) dongle not connected: (p1=0, p2=0, p3=-100, p4=0)
    15:47:22 (cdslmd) retry Count = 1
    15:47:23 (cdslmd) SERVER line says FLEXID=9-44AC17F0, hostid is (Can't get hostid of type 15 [Cannot read dongle: check dongle or driver. (-110,511)])
    15:47:23 (cdslmd) Invalid hostid on SERVER line
    15:47:23 (cdslmd) Disabling 1 license from feature OrCAD_PCB_Designer_Basics(FE72F54B3022A7122717)
    15:47:23 (cdslmd) Disabling 1 license from feature OrCAD_PCB_Editor_Basics(4E02D56B1DF9ABD1D5D7)
    15:47:23 (cdslmd) EXTERNAL FILTERS are OFF
    15:47:23 (lmgrd) cdslmd using TCP-port 3000
    15:47:23 (cdslmd) No valid hostids, exiting
    15:47:23 (cdslmd) EXITING DUE TO SIGNAL 25 Exit reason 2
    15:47:23 (lmgrd) cdslmd exited with status 25 (Invalid host)
    15:47:23 (lmgrd) Please correct problem and restart daemons
    15:54:34 (lmgrd) EXITING DUE TO SIGNAL 1
     

Reply
  •  Some more info, hopfully it will help to diagnose the issue. Once I have supposedly installed the FLEXID 9 drivers (I only install 9 and not 10) the licence server tool fails due to the following reasons:

    - Unable to start Cadence License Server with the new license file 'C:\Cadence\LicenseManager\license.dat'.'
      Please check the license log file 'C:\Cadence\LicenseManager\debug.log' for details.

    - Failed to install the FLEXid dongle driver.

    - Failed to update your CDS_LIC_FILE license path with the new license server setting '5280@RobsDesk'.

     

     

    Here is a copy of the log:

    15:47:12 (lmgrd) -----------------------------------------------
    15:47:12 (lmgrd)   Please Note:
    15:47:12 (lmgrd)
    15:47:12 (lmgrd)   This log is intended for debug purposes only.
    15:47:12 (lmgrd)   In order to capture accurate license
    15:47:12 (lmgrd)   usage data into an organized repository,
    15:47:12 (lmgrd)   please enable report logging. Use Flexera Software, Inc.'s
    15:47:12 (lmgrd)   software license administration  solution,
    15:47:12 (lmgrd)   FLEXnet Manager, to  readily gain visibility
    15:47:12 (lmgrd)   into license usage data and to create
    15:47:12 (lmgrd)   insightful reports on critical information like
    15:47:12 (lmgrd)   license availability and usage. FLEXnet Manager
    15:47:12 (lmgrd)   can be fully automated to run these reports on
    15:47:12 (lmgrd)   schedule and can be used to track license
    15:47:12 (lmgrd)   servers and usage across a heterogeneous
    15:47:12 (lmgrd)   network of servers including Windows NT, Linux
    15:47:12 (lmgrd)   and UNIX. Contact Flexera Software, Inc. at
    15:47:12 (lmgrd)   www.flexerasoftware.com for more details on how to
    15:47:12 (lmgrd)   obtain an evaluation copy of FLEXnet Manager
    15:47:12 (lmgrd)   for your enterprise.
    15:47:12 (lmgrd)
    15:47:12 (lmgrd) -----------------------------------------------
    15:47:12 (lmgrd)
    15:47:12 (lmgrd)
    15:47:12 (lmgrd) pid 3044
    15:47:13 (lmgrd) Done rereading
    15:47:13 (lmgrd) FLEXnet Licensing (v11.10.0.3 build 96515 x64_n6) started on RobsDesk (IBM PC) (4/14/2014)
    15:47:13 (lmgrd) Copyright (c) 1988-2011 Flexera Software, Inc. All Rights Reserved.
    15:47:13 (lmgrd) US Patents 5,390,297 and 5,671,412.
    15:47:13 (lmgrd) World Wide Web:  http://www.flexerasoftware.com
    15:47:13 (lmgrd) License file(s): C:\Cadence\LicenseManager\license.dat
    15:47:13 (lmgrd) lmgrd tcp-port 5280
    15:47:13 (lmgrd) Starting vendor daemons ...
    15:47:13 (lmgrd) Starting vendor daemon at port 3000
    15:47:13 (lmgrd) Using vendor daemon port 3000 specified in license file
    15:47:13 (lmgrd) Started cdslmd (pid 3296)
    15:47:13 (cdslmd) FLEXnet Licensing version v11.10.0.3 build 96515 i86_n3
    15:47:17 (cdslmd) Server started on RobsDesk for:    OrCAD_PCB_Designer_Basics
    15:47:17 (cdslmd) OrCAD_PCB_Editor_Basics
    15:47:17 (cdslmd)
    15:47:17 (cdslmd) All FEATURE lines for cdslmd behave like INCREMENT lines
    15:47:17 (cdslmd)
    15:47:17 (cdslmd) dongle not connected: (p1=0, p2=0, p3=-100, p4=0)
    15:47:17 (cdslmd) retry Count = 3
    15:47:18 (cdslmd) dongle not connected: (p1=0, p2=0, p3=-100, p4=0)
    15:47:18 (cdslmd) retry Count = 2
    15:47:19 (cdslmd) dongle not connected: (p1=0, p2=0, p3=-100, p4=0)
    15:47:19 (cdslmd) retry Count = 1
    15:47:20 (cdslmd) Wrong hostid on SERVER line for license file:
    15:47:20 (cdslmd)     C:\Cadence\LicenseManager\license.dat
    15:47:20 (cdslmd) dongle not connected: (p1=0, p2=0, p3=-100, p4=0)
    15:47:20 (cdslmd) retry Count = 3
    15:47:21 (cdslmd) dongle not connected: (p1=0, p2=0, p3=-100, p4=0)
    15:47:21 (cdslmd) retry Count = 2
    15:47:22 (cdslmd) dongle not connected: (p1=0, p2=0, p3=-100, p4=0)
    15:47:22 (cdslmd) retry Count = 1
    15:47:23 (cdslmd) SERVER line says FLEXID=9-44AC17F0, hostid is (Can't get hostid of type 15 [Cannot read dongle: check dongle or driver. (-110,511)])
    15:47:23 (cdslmd) Invalid hostid on SERVER line
    15:47:23 (cdslmd) Disabling 1 license from feature OrCAD_PCB_Designer_Basics(FE72F54B3022A7122717)
    15:47:23 (cdslmd) Disabling 1 license from feature OrCAD_PCB_Editor_Basics(4E02D56B1DF9ABD1D5D7)
    15:47:23 (cdslmd) EXTERNAL FILTERS are OFF
    15:47:23 (lmgrd) cdslmd using TCP-port 3000
    15:47:23 (cdslmd) No valid hostids, exiting
    15:47:23 (cdslmd) EXITING DUE TO SIGNAL 25 Exit reason 2
    15:47:23 (lmgrd) cdslmd exited with status 25 (Invalid host)
    15:47:23 (lmgrd) Please correct problem and restart daemons
    15:54:34 (lmgrd) EXITING DUE TO SIGNAL 1
     

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