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  3. CFD Student License installation error

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CFD Student License installation error

lkwenda
lkwenda over 1 year ago

Hello, 

I've been trying to get started with installing the cfd student software as instructed by the license file I received. Whenever I try to go to this website http://downloads.cadence.com i get a 403 error and Im not entirely sure how to solve this problem. 

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  • lkwenda
    lkwenda over 1 year ago

    I also tried running the license file and I got this error

    0:07:31 (lmgrd) -----------------------------------------------
    0:07:31 (lmgrd) Please Note:
    0:07:31 (lmgrd)
    0:07:31 (lmgrd) This log is intended for debug purposes only.
    0:07:31 (lmgrd) In order to capture accurate license
    0:07:31 (lmgrd) usage data into an organized repository,
    0:07:31 (lmgrd) please enable report logging. Use Flexera's
    0:07:31 (lmgrd) software license administration solution,
    0:07:31 (lmgrd) FlexNet Manager, to readily gain visibility
    0:07:31 (lmgrd) into license usage data and to create
    0:07:31 (lmgrd) insightful reports on critical information like
    0:07:31 (lmgrd) license availability and usage. FlexNet Manager
    0:07:31 (lmgrd) can be fully automated to run these reports on
    0:07:31 (lmgrd) schedule and can be used to track license
    0:07:31 (lmgrd) servers and usage across a heterogeneous
    0:07:31 (lmgrd) network of servers including Windows NT, Linux
    0:07:31 (lmgrd) and UNIX.
    0:07:31 (lmgrd)
    0:07:31 (lmgrd) -----------------------------------------------
    0:07:31 (lmgrd)
    0:07:31 (lmgrd)
    0:07:31 (lmgrd) Server's System Date and Time: Sun Nov 19 2023 00:07:31 Eastern Standard Time
    0:07:31 (lmgrd) pid 14656
    0:07:31 (lmgrd) SLOG: Summary LOG statistics is enabled.
    0:07:31 (lmgrd) license manager: can't initialize:Cannot find license file.
    0:07:31 (lmgrd) The license files (or license server system network addresses) attempted are
    0:07:31 (lmgrd) listed below. Use LM_LICENSE_FILE to use a different license file,
    0:07:31 (lmgrd) or contact your software provider for a license file.
    0:07:31 (lmgrd) Filename: "C:\flexlm\license.dat"
    0:07:31 (lmgrd) License Path: "C:\flexlm\license.dat"
    0:07:31 (lmgrd) FlexNet Licensing error:-1,359
    0:07:31 (lmgrd) System Error:2 No such file or directory
    0:07:31 (lmgrd) Using license file "C:\flexlm\license.dat"
    0:07:31 (lmgrd) Unable to kill lmgrd.exe. Please kill this manually by opening the Task manager and Killing the lmgrd.exe which are still running.

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  • Colinda
    Colinda over 1 year ago

    Hi,
    Can you please try again? Now you should have access to downloads.cadence.com with your student account.
    Look for Fidelity 20231 for Windows or Linux for the installation archive. You can also download the documentation and find in there the installation instructions.

    Alternatively you can find the installation instructions in support.cadence.com if you search for: Fidelity 2023.1 installation guide.

    The installation guide will explain how to start the license server easily using the Admin Tool that is part of the Fidelity installation. 

    Could you please share here whether that helped to get Fidelity up and running?

    Best regards,
    Colinda

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  • lkwenda
    lkwenda over 1 year ago in reply to Colinda

    Hello!

    Thank you for the help. I was able to download the software and follow the instructions on the website post installation. 

    There is a step where I have to use the Admin tool and when I click the License ManagementI'm getting the following error:

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  • Colinda
    Colinda over 1 year ago in reply to lkwenda

    Hello,

    That is quite an unusual error. 

    • Could you please confirm the OS version (Windows or Linux and which version)?
    • Can you please also tell a bit more about your computer configuration?
    • Do you have an ethernet card ?
    • Do you have full administrator rights on the computer?

    The answers to these questions will help us to identify the cause and/or work around it. 

    Best regards,
    Colinda

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  • lkwenda
    lkwenda over 1 year ago in reply to Colinda

    My laptop is running windows 11 Pro version 23H2. I'm not exactly sure what information to give regarding the configuration but I have a latitude 5310 with an i5-10210U CPU

    When I check my network adaptors, it says "Intel(R) Ethernet Connection (10) I219-V" so I'm assuming yes, my laptop has an ethernet adaptor

    Lastly, yes i have full administrator rights

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