Warning message about OS compatibility while invoking virtuoso

Hi,

I recommend that you file a Case for this on http://support.cadence.com . The Support AE on-call can assist quickly.

To find out the proper productID, type:
checkSysConf -r

It will return something like SPECTRE16.1 or IC6.1.6

Then you can run checkSysConf properly:

checkSysConf SPECTRE161

or (I'm guessing here based on your path) you can do this:

/home/Sudershana/cadence_tools/IC616/IC616ISR11_lnx86/tools/bin/checkSysConf -r

and then (I suspect this might work in your case):

/home/Sudershana/cadence_tools/IC616/IC616ISR11_lnx86/tools/bin/checkSysConf IC6.1.6

A logfile will be created telling you what needs to be done next. A Support AE can assist you in this (thus, please file a Case.)


Disclaimer: Be advised...I'm writing this before having my morning coffee. It's a dangerous thing. :-)

best regards,
Tawna

Thanks for the fast reply.

I run those lines whatever was suggested to do. For the first line, it had returned with the command IC6.1.6.
After the execution of 2nd line, log file also created and everything shown as PASS.

I am copying the data whatever was mentioned in that log file.
----------------------------------------------------------------------------------------------------------------------------------------------------------
=====================================================================
[Copyright 2002-2011] Cadence Design Systems, Inc. All rights reserved.

This program and online documentation may not be copied, modified,
re-published, uploaded, executed, or distributed in any way, in any
medium, whether in whole or in part, without prior written permission
from Cadence Design Systems, Inc.
=====================================================================


============== checkSysConf: Version 3.19 ====================

Operating System release details:
Red Hat Enterprise Linux Client release 6.8 (Santiago)



Date information gathered: Tue Jan 24 23:11:50 IST 2017
-------------------------------------------------------
Host Name ..............: sudershana
Hostid .................: 10ac440a
Operating System .......: Linux / x86_64
OS Version .............: 6.0WS
Kernel Version .........: 2.6.32-642.13.1.el6.x86_64
Hardware Type ..........: x86_64
Memory .................: 3705 Megabyte
No. of CPUs ............: 8
Total Swap Space........: 3839 Megabyte
X Server ...............:
Patch Data file ........: /home/Sudershana/cadence_tools/IC616/IC616ISR11_lnx86/share/patchData/Linux/x86_64/redhat/6.0WS/IC6.1.6


**************** Now verifying configuration ****************


Validating Kernel requirements...
Minimum Installed Status Info
------- --------- ------ --------------------
2.6.32-71 2.6.32-642.13.1.el6.x86_64PASS


Validating MEMORY requirements MegaByte ...
Minimum Installed Status Info
------- --------- ------ --------------------
1024MB 3705MB PASS


Validating SWAP requirements in MegaByte ...
Minimum Installed Status Info
------- --------- ------ --------------------
2048MB 3839MB PASS


Validating DISPLAY requirements...
Minimum Installed Status Info
--------- -------------------- ------ ----
8 planes --- PASS
PseudoColor


Validating PACKAGE requirements.....7 to check
# PACKAGE Release Build Installed Status Info
-- ------- ------- ----- --------- ------ --------------------
1 glibc 2.12 1.7 2.12-1.192.el6.x86_64PASS
-> 'GlibC'
2 elfutils-libelf 0.148 1 0.164-2.el6.x86_64PASS
-> 'Libelf Library'
3 ksh 20100621 2 20120801-33.el6.x86_64PASS ksh is installed
-> 'ksh'
4 mesa-libGL 7.7 2 11.0.7-4.el6.x86_64PASS
-> 'Mesa libGL Library'
5 mesa-libGLU 7.7 2 11.0.7-4.el6.x86_64PASS
-> 'Mesa libGLU Library'
6 gdbm 1.8.0 36 1.8.0-39.el6.x86_64PASS
-> 'libgdbm.so.2'
7 glibc-devel 2.12 1.7 2.12-1.192.el6.x86_64PASS
-> 'GlibC-devel'


Validating FILE existence .....0 to check


Validating NOTFILE existence .....0 to check



Normal exit. This workstation (sudershana) status is: PASS


Exiting checkSysConf ... Good-bye
Output is saved as /tmp/checkSysConf.sudershana-2017.01.24.23:11.13622.log
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

So, what happens if you start Virtuoso now? If checkSysConf passes, then you should be good to go.
If you get that message again, then please contact Customer Support to assist you in troubleshooting your issue.
It may be something simple. It may not. Sorry... I've got to get back to my "day job" (those of us Cadence employees that assist on the forums do this outside of our job).
If you contact Customer Support, an AE on-call can work with you one-on-one.

You may also want to view Article 11855744, which describes a similar issue.
support.cadence.com/.../cos;solutionNumber=11855744

best regards,
Tawna

Please post here the output of these 5 UNIX commands:

cat /etc/redhat-release

uname -rsn

/lib/libc.so.6

ls -l /lib/ld-linux.so.2

rpm -q -f /lib/ld-linux.so.2

Thanks,

Andrew.

It's not that i am not able to invoke the tool but it's almost taking 15 to 20 minutes to invoke along with the warning that i mentioned in the first post.

BTW, i tried to get the outputs of the above mentioned 5 UNIX commands. I have both 'lib' and 'lib64' folders and the files you mentioned are there in 'lib64' in my machine and not in 'lib'. I have replaced the 'lib' with 'lib64' and run the commands.

I am copying the outputs of all the commands you suggested.
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
[Sudershana@sudershana ~]$ cat /etc/redhat-release
Red Hat Enterprise Linux Client release 6.8 (Santiago)
[Sudershana@sudershana ~]$ uname -rsn
Linux sudershana 2.6.32-642.13.1.el6.x86_64
[Sudershana@sudershana ~]$ /lib64/libc.so.6
GNU C Library stable release version 2.12, by Roland McGrath et al.
Copyright (C) 2010 Free Software Foundation, Inc.
This is free software; see the source for copying conditions.
There is NO warranty; not even for MERCHANTABILITY or FITNESS FOR A
PARTICULAR PURPOSE.
Compiled by GNU CC version 4.4.7 20120313 (Red Hat 4.4.7-17).
Compiled on a Linux 2.6.32 system on 2016-01-28.
Available extensions:
The C stubs add-on version 2.1.2.
crypt add-on version 2.1 by Michael Glad and others
GNU Libidn by Simon Josefsson
Native POSIX Threads Library by Ulrich Drepper et al
BIND-8.2.3-T5B
RT using linux kernel aio
libc ABIs: UNIQUE IFUNC
For bug reporting instructions, please see:
<www.gnu.org/.../bugs.html&gt;.
[Sudershana@sudershana ~]$ ls -l /lib64/ld-linux-x86-64.so.2
lrwxrwxrwx. 1 root root 10 Jan 20 21:45 /lib64/ld-linux-x86-64.so.2 -> ld-2.12.so
[Sudershana@sudershana ~]$ rpm -q -f /lib64/ld-linux-x86-64.so.2
glibc-2.12-1.192.el6.x86_64
[Sudershana@sudershana ~]$
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Hey,

i got it...

It's because of missing package called "glibc-2.12-1.192.el6.i686".
I installed it and its working fine.

Thank you very much to both Andrew and Tawna for guiding me.

Good! Unfortunately this is precisely the kind of thing that checkSysConf ought to check, but currently it doesn't. It was recently enhanced to allow checking of the presence of both 32-bit and 64-bit RPMs if needed, but we need the patchData files for the releases to catch up to take advantage of this... that would make diagnosis of such missing packages much easier.

Regards,

Andrew.