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InstallScape - failed to install component: cdsPython

bernardoleite

I haven't been able to install the latest hotfixes for IC618 through InstallScape. The only message I was able to retrieve at th logs was:

Failed to install component: cdsPython64b_lnx86 20.10-s001lnx86.

I believe this component did not exist for the previous versions, which I was able to install. 

Could anyone please provide some guidance on how to find the source of this problem?

The OS is CentOS Linux 7.7.1908.

Parents
  • Andrew Beckett

    I did find a discussion about an issue a little while back when installing a newer version of IC618 over an older version because something had changed from being a directory to a file between two different python packages, and that was the conflict. I'm a bit surprised that you're facing it now, but maybe it depends on which version you were starting from. This was quite a few subversions ago that the problem was reported and discussed by R&D.

    My suggestion would be to install the latest hotfix (IC6.1.8 ISR22) in a clean directory rather than on top of an existing installation. If using InstallScape to do the installation directly (rather than downloading media images), it will download all the packages it needs, so there's no need to install the base release first - just run iscape.sh and then search and install the IC6.1.8 hotfix and it should be fine.

    Regards,

    Andrew

  • anomolousDoug
    in reply to Andrew Beckett

    I also have a similar problem during installation.

    The extraction of cdsPython64b20.10-s001lnx86.t.Z during the installscape process:

    ...
    ./tools.lnx86/python/bin/sphinx-quickstart
    ./tools.lnx86/python/bin/tabulate
    ./tools.lnx86/python/bin/rst2html5.py
    ./tools.lnx86/python/bin/rst2html4.py
    ./data/inv
    user@system: IC06.18.220_lnx86.Hotfix/CDROM1/kits: THe Exception is: Could not download file: http: //sw.cadence.com/is/search_meta_data.obj to local file /tmp/user_tempFile_searchdata_20220108_184045

    This seems really strange as this is strictly a local install and should not be trying to reach out to the internet.

  • Andrew Beckett
    in reply to anomolousDoug

    Please contact customer support - this is going to be rather hard to debug without more details and sufficient time to debug - which is what support is for. 

Reply
  • Andrew Beckett
    in reply to anomolousDoug

    Please contact customer support - this is going to be rather hard to debug without more details and sufficient time to debug - which is what support is for. 

Children
  • anomolousDoug
    in reply to Andrew Beckett

    Perhaps it's possible that a download got corrupted. In any case, I took your suggestion and installed online instead to work around the problem.  We'll see what happens with the next hotfix release.

    Thanks.

    Doug

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