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Unable to do Thermal Analysis with Encounter 8.1.2

Hi people, I'm trying to do thermal analysis using SOC Encounter. Once i do the place and route and verify of the cells I try to do the thermal analysis. When I click to any option of Power -> Thermal Analysis menu, this error appears: **ERROR: (SOCKLV-108): This command is a Beta Feature. Please contact Cadence support team. Thank you in advance.

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