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XceliumMain_18.09 config error after install??

Hello all... I am the sysadmin at my place of work, i do not know how these tools work, i just install them for our engineers.

I just tried to install via iscape 4.2, XceliumMain_18.09. The install works well until the end where it indicates the config failed, see below email i received after the install finished...

What do i need to do to resolve this?

Thanks...

nstallScape 04.23.s10
Platform: lnx86
Process finished on Wed Jan 23 11:47:01 EST 2019.

Release: XCELIUMMAIN_18.09.008_lnx86
Operation: Download and Install
Download Directory: /data/tmp/cadence/downloads
Install Directory: /data/eda/Cadence/XCELIUM1809
Download Status: Success
Install Status: Success
Configure Status: Failed

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StephenH over 6 years ago

Rob, what OS are you running on? Can you share the file /data/eda/Cadence/XCELIUM1809/install.log as this should have some detail on why the configuration failed.
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RobMorin over 6 years ago in reply to StephenH

For some bizzare reason my reply was marked as spam and has to be reviewed .. pretty stupid.... so not sure what to do??
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RobMorin over 6 years ago in reply to StephenH

For some bizzare reason my reply was marked as spam and has to be reviewed .. pretty stupid.... so not sure what to do??
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StephenH over 6 years ago in reply to RobMorin

Rob, it might be better to open a support ticket via support.cadence.com, you'll need to register with your corporate email address if you've not signed in before.
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RobMorin over 6 years ago in reply to StephenH

ok will do , thanks!
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