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Capture Canvas Image (Allegro 17.4HF007) broken?

I'm trying to see one you all out there can try to reproduce this issue I am seeing in Allegro. 17.4 HotFix 007,

Open a design, select "capture canvas image" and it should prompt you to save a bitmap image. My bitmap is junk. All white.

Anyone else? Cadence says it is working fine.

Thanks

redwire

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0 AvengerThanos over 5 years ago

It is working fine..I didn't get such an issue...Check by installing s008....FYI software running on win7
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0 AvengerThanos over 5 years ago

It is working fine..I didn't get such an issue...Check by installing s008....FYI software running on win7
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0 redwire over 5 years ago in reply to AvengerThanos

Yea! That fixed it! Support can not figure out what's wrong.

Update: Support has mentioned now that there is a known bug in HF007 that causes blank output when running openGL. HF008 corrects this.
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0 DavidJHutchins over 5 years ago in reply to redwire

Win7, Win8 & Win8.1 are not supported with 17.4, Windows 10 (64-bit) Professional the recommended upgrade path
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0 digital1 over 5 years ago in reply to DavidJHutchins

Im running 17.4 on win 8.1 with no problems
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0 DavidJHutchins over 5 years ago in reply to digital1

I just downloaded HF008 & installed it on my Win8 laptop, 'capture image' now works correctly, however the infinite & octal cursors no longer work...
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0 redwire over 5 years ago in reply to DavidJHutchins

I had infinite on and when I first started Allegro after HF008 install the cursors were broken. I got out of Allegro, restarted and they started working again. Would like to see if you have the same issue. I have a feeling there is a bug lurking there...
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