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I don't see the Allegro PCB Design CIS L suite when opening Orcad Capture

avant

When I try to open Capture, I don't see the Allegro PCB Design CIS L option. I cannot open Capture using this choice. The other suite options are always checked out.

We are using a server based license.

The software reseller has not solved our issue.

Here's what other users see as choices when opening Capture:

Here's what I see:

I cannot open Capture using the Allegro feature. I have to have someone else create netlist files for me.

We are using version 17.2 S070

Any help would be appreciated.

  • in reply to jc teyssier

    I verified we are using the same port and license file.

  • in reply to RFinley

    I compared my compnts.dat file with another user to see what products are installed.

    They are the same. The other user does not have anything named Allegro CIS:

    [GENERAL]
    INSTALLNAME=Cadence OrCAD and Allegro 17.2
    RELEASE VERSION=17.2
    DATE=9-22-2020
    TIME=14:29:55
    PROGRAMFOLDER=Cadence OrCAD and Allegro (Incl ADW)
    PRODUCTPATH=C:\Cadence\SPB_17.2
    TYPE=SPB
    [PRODUCTS]
    PRODUCT1=Allegro Products\Allegro Editor Router
    PRODUCT2=Allegro Products\Allegro PCB Librarian
    PRODUCT3=Allegro Products\Allegro PCB Router
    PRODUCT4=Allegro Products\Allegro PCB SI
    PRODUCT5=OrCAD Products\OrCAD Capture CIS
    PRODUCT6=OrCAD Products\OrCAD PCB Designer
    PRODUCT7=OrCAD Products\OrCAD PCB SI

  • Well, I am probably wrong.   

    The launch shortcut I use for Allegro CIS points to this directory:  C:\Users\<me>\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Cadence PCB 17.4-2019

    and that shortcut points to this:  C:\Cadence\SPB_17.4\tools\bin\Capture.exe

    One CaptureCIS.  I'm sorry.  Should have checked first.

    So, have you used 'lmstat -a' to see if the Allegro CIS L license token hasn't expired on your server?

    You may not have the Globetrotter/Flexera/Revenera license utilities installed on your client machine.

  • in reply to RFinley

    No problem, I appreciate the help.

    We have eight users, I'm the only one with this issue.

    I suspect it may be a software installation problem. 

  • in reply to avant

    A longshot is license admins can add an "options" file on the license server that forbids specific tokens by username. My solution for engineers with egos checking out licenses they don't need (Don't know how to use the high-speed option or run DRCs? Checked it out anyway.)   Screen locks in five minutes then they go home for the day.  

    Orcad suite users would not be able to inadvertently check out what might be your single Allegro CIS license token.   They would have to stick with the suite tools.

    I suspect it's not showing up in your switch-tools menu if a token isn't available.

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