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Gen CAM OHIO Issue

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Hi,
On our online tool, I have requested for Gen CAM OHIO, which gives the following error:

Waiting for license manager to respond.
.
License manager timed out, clearing all licenses.
E- *Error* parseString: argument #1 should be either a string or a symbol (type template = "SS") - nil
E- Can't find window; form.gencamName

The version the tool supports is 15.7, and I am facing the problem on version 16.01 also.

Please suggest me any solution.

With Regards,
Prakash


Originally posted in cdnusers.org by knagap
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    Prakash,

    Although we no longer use the Gencad interface, it is still licensed. It requires a Flex license key to run. The OHIO products (including Gencad) were purchased by PTC (ptc.com). If you are/were under maintainance, you should be able to receive support, including a new license key.

    Hope this helps.


    Originally posted in cdnusers.org by cdavies
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  • archive

    Prakash,

    Although we no longer use the Gencad interface, it is still licensed. It requires a Flex license key to run. The OHIO products (including Gencad) were purchased by PTC (ptc.com). If you are/were under maintainance, you should be able to receive support, including a new license key.

    Hope this helps.


    Originally posted in cdnusers.org by cdavies
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