Dear Sirs or Madams,
Over the past few weeks, I am getting an error any time I try to respond to a Forum post if I am not logged in. If I am not logged in and hit the "Reply" button, it prompts me for my credentials and then, after 20 to 30 seconds, I get the following error:
I cannot recover from the error using browser commands and must resort to find the URL to the post I wanted to reply to. Of course, when I do get back to the post, the reply I have written is gone and I must reconstruct my reply by memory. I've experienced this error on multiple browsers (OS X Safari, Firefox, and iOS) as well as a multiple Macs and PCs. I never experienced this behavior until the last few weeks. Has anyone else reported this experience, and if so, is there a worakround or expected resolution date?
In reply to Andrew Beckett:
Andrew Beckett said:It's known - I see that too. I mentioned it to my colleagues in IT who look after the forums towards the end of last year and they did some investigation, but no resolution yet.
That is fine and I understand. I just was not sure if anyone else was also experiencing the issue! Thank you for letting me know and providing your workaround. If I am not logged in, I do exactly what you do as a workaround (i.e., copy my response before hitting the "Reply" button and then paste the response after navigating back to the relevant post).
Thank you, none the less, for contacting the team again,
In reply to ShawnLogan:
IT investigated this yesterday and reported to me that they'd resolved it - from my experiments, it does now seem to be behaving.