Training Insights – Important Facts About the Cadence Learning and Support Portal

2 Jul 2024 • 5 minute read

Cadence Learning and Support provides a high degree of satisfaction and helps you be more productive and efficient.

This powerful, award-winning portal acts as a warehouse, letting you find the latest software updates, manage cases and Cadence change request information, find online trainings, access technical documentation, articles, RAKs, training bytes, and more. For example, we're proud to have nearly 5,000 Training Bytes videos and are excited to make it easier for our customers to find what they're looking for.

We also don't want to miss out on giving you an overview of what's possible with the Cadence Learning and Support Portal by showing different scenarios and thus answering frequently asked questions.

Happy browsing and finding!

Some examples of scenarios in which you can use the Cadence Learning and Support Portal.

1) Debugging an issue through troubleshooting info and fast tool adoption with concepts and labs through RAKs

Login to support.cadence.com first (Cadence login required) and click on Resources – here you can see, amongst others, the Categories Rapid Adoption Kits (RAKs) and Troubleshooting information.

By clicking on Troubleshooting information, you will see all related content available so far. You can easily navigate through the page by opening the links with the Quick View icon .

With the same procedure, you can find available Rapid Adoption Kits (RAK´s) The first lines under the link show a short description of the content. See example here:

2) Ramping up skills through Training Bytes and videos

Under “Resources” you will find all video material currently available on Cadence Learning and Support. We have an extra category for our that can be found by clicking on “Learning” and “Training Bytes”.

Here, you can see all Training Bytes (Videos) we have currently available.

In all Categories, you can search by certain keywords and use a wildcard* search. In addition, there are various filter options on the left side of the page to refine your search.

Please find detailed information in the blogs below

Training Insights - Effective Use of Filters to Narrow Down Search – Part 1

Training Insights - Effective Use of Filters to Narrow Down Search – Part 2

3) Earning a badge after completing Online Courses

You might have seen our various Online Courses in the “Learning” category, which are also accessible 24/7 for free (as well as all the other material) for all customers with a Cadence Online Support Account. Please read this blog to get detailed guidance on how you can find suitable training.

Training Insights - Free Online Courses on Cadence Learning and Support Portal

Most of our trainings have a Digital Badge option. You can earn the digital badge after completion of your online training and add it to your email signature or any social media and networking platform (like LinkedIn, Facebook, or X) to show your qualities and build trust, making you and your projects even more successful.

Find out more by reading this blog!

It’s the Digital Era; Why Not Showcase Your Brand Through a Digital Badge!

Frequently Asked Questions:

1) How can I get notifications for newly published content?

You can set notifications for multiple products under Support Home > My Support > My Account and Preferences > Notification Preferences. You can decide the frequency (Daily, Weekly, or Monthly) of these notifications.

You can find more detailed explanations and instructions in this blog:

Cadence Learning and Support: New Courses Section in Content Notification Email

2) What collaterals on COS can be leveraged for a user's learning/ramp-up plan?

Training and Digital Badge
Product Manuals
Rapid Adoption Kits (RAKs) and Application Notes

3) Where can I get all the information and collaterals on one single page for a given product?

On the product page, you can find relevant information in a well-organized manner.

Go to support.cadence.com

You can search for all Product Pages on the landing page, see here:

More detailed information in this blog

Training Insights - Product and platform pages on COS - part1

4) How can you find other Cadence Resources on COS?

Go to “Resources” and “Other Resources,” and you will see links to the CadenceLIVE, Events, Blogs, and Forums at one glance.

5) Chatbot support after COS login is currently available for Installation and Licensing help.

Read this blog to learn more.

Cadence Learning and Support: Installation and Licensing Help via Chatbot

All customers with a valid Cadence® Learning and Support account can access the content online 24/7 for free.

* If you don’t have a Cadence Support account yet, go to Registration Help or Cadence User Registration, and complete the requested information.

If you want to ensure you are always the first to know about anything new in training, use the SUBSCRIBE button on the landing page to sign up for our regular training newsletters.