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  3. Troubleshooting installation of free student license installation...

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Troubleshooting installation of free student license installation (with license text file)

Colinda
Colinda over 2 years ago

When requesting a free student license, a license text file is provided (or 2 in the case of Fine Marine).

  1. Go to the Admin Tool as installed together with the product of your choice (Omnis v5.2 or Fine Marine v10.2-2).
  2. In the License management section select Activate from license file(s). 
  3. Select the license file(s) as received by email.
  4. Click on Activate.
  5. The License server tab in the same section should indicate that the server is up.
    • yes: the software should start. If that's still not the case, go to the Diagnostics section and check what else could be wrong.

If all this does not help, please make a new forum post with the description of what happens in your case in the above steps.

Mention also:

  • the OS version,
  • the software version,
  • The startup log when launching the software through command line:
    • Linux: omnis5.2 -print > startup_log.txt
    • Windows:  cd "c:\Program Files (x86)\NUMECA Software\Omnis 5.2"    and then:  omnis.bat -print > startup_log.txt
      Then share startup_log.txt

Screen captures may also help to illustrate the situation and get a fast response. Make sure not to show confidential information in the screen captures though.

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  • AnasY
    0 AnasY over 2 years ago

    Dear Colinda, 

    I got 1 license text file and activated Omnis, however i did not get a 2nd license text file to activate Fine Marine. Also in the installation guide (picture below from FINEMarine-installation.pdf) it says on page 15, point 8. b, that im supposed to find "license.info" (which i have and send to you after which you send me 1 license text file) and "license_isis.info" which i did not find after installing Fine Marine, is this problematic? Can i request a 2nd license text file for Fine Marine by sending an e-mail to academic-cfd@cadence.com? 

    Best Regards,

    AnasY

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  • AnasY
    0 AnasY over 2 years ago

    Dear Colinda, 

    I got 1 license text file and activated Omnis, however i did not get a 2nd license text file to activate Fine Marine. Also in the installation guide (picture below from FINEMarine-installation.pdf) it says on page 15, point 8. b, that im supposed to find "license.info" (which i have and send to you after which you send me 1 license text file) and "license_isis.info" which i did not find after installing Fine Marine, is this problematic? Can i request a 2nd license text file for Fine Marine by sending an e-mail to academic-cfd@cadence.com? 

    Best Regards,

    AnasY

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  • Colinda
    +1 Colinda over 2 years ago in reply to AnasY

    Your request in the form was only for the Internal- and external flow package, not for Fine Marine.

    Please submit a new request through www.numeca.be/academic-students and select the Marine package. Make sure to fill in all fields including the project description justifying the need for Fine Marine.

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