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Problem with cdsdoc (version2.1) of hotfix IC 5141

RAO VINAY

Hi,

I am using IC5141 hotfix and cdsdoc version is 2.1. I don’t have any problem to open cdsdoc in Mozilla but I am not able to view any of the images and also I am not able to go down to any of the link which are usually given in documents. Images in document looks like broken one which is as shown in pic (It is attached to this post). Whenever I am trying to open any link, it throws some warning saying

“The connection was refused when attempting to contact vlsi60:9000.”

And then it never opens. How can I resolve this? Any kind of suggestion would be appreciated.

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  • Andrew Beckett

    Hi Vinay,

    You should not need that solution if running on RHEL4. Can you try doing:

    cdsdoc -test
    which cdsdoc

    also try these steps:

    If CDSDoc is running, shut it down by clicking Exit in the Library window.
    Make sure old CDSDoc processes are not running:

    • Use the ps -ef command to look for the processes obServer and https. If they are running, use the kill command to terminate them.


    Set the debug environment variable in a shell window (UNIX) or command prompt (Windows).

    •  setenv CDS_DEBUG_CDSDOC "debug"


    Restart CDSDoc . Go through the steps of opening a document, and then post the debug output that appears in the terminal window.

    Regards,

    Andrew.

Reply
  • Andrew Beckett

    Hi Vinay,

    You should not need that solution if running on RHEL4. Can you try doing:

    cdsdoc -test
    which cdsdoc

    also try these steps:

    If CDSDoc is running, shut it down by clicking Exit in the Library window.
    Make sure old CDSDoc processes are not running:

    • Use the ps -ef command to look for the processes obServer and https. If they are running, use the kill command to terminate them.


    Set the debug environment variable in a shell window (UNIX) or command prompt (Windows).

    •  setenv CDS_DEBUG_CDSDOC "debug"


    Restart CDSDoc . Go through the steps of opening a document, and then post the debug output that appears in the terminal window.

    Regards,

    Andrew.

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