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  3. virtuoso won't start -- core dumps

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virtuoso won't start -- core dumps

KKimber
KKimber over 8 years ago

We had a Linux maintenance down over the weekend.  Linux severs were patched as part of the maintenance down.  checkSysConf output prior to patching/maintence down is included below. A new file system was attached. Now virtuoso won't start.  Entire design team is down.  I have also filed a Cadence support request and I'm waiting for a response.

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=====================================================================

 

 

============== checkSysConf: Version 3.25 ====================

 

 

Date information gathered: Thu Sep 21 15:05:22 CDT 2017

-------------------------------------------------------

Host Name ..............: ep1p-apca04.starkey.com

Hostid .................: 280a6220

Operating System .......: Linux / x86_64

OS Version .............: Red Hat Enterprise Linux Server release 6.7 (Santiago)

Kernel Version .........: 2.6.32-573.12.1.el6.x86_64

Hardware Type ..........: x86_64

Memory .................: 128793 Megabyte

CPU model ..............: Intel(R) Xeon(R) CPU E5-2670 v3 @ 2.30GHz

No. of CPUs ............: 48

Total Swap Space........: 4095 Megabyte

X Server ...............: [ 31.174] (--) MGA(0): Pseudo-DMA transfer window at 0xC6000000

Patch Data file ........: /cad/apps/cadence/virtuoso_6.1.7.714/share/patchData/Linux/x86_64/redhat/6.0WS/IC6.1.7

 

 

**************** Now verifying configuration ****************

 

 

Validating Kernel requirements...

Minimum Installed Status Info

-------------- -------------------------- ------ --------------------

2.6.32-431.11.2 2.6.32-573.12.1.el6.x86_64 PASS

 

 

Validating MEMORY requirements MegaByte ...

Minimum Installed Status Info

------- --------- ------ --------------------

2048MB 128793MB PASS

 

 

Validating SWAP requirements in MegaByte ...

Minimum Installed Status Info

------- --------- ------ --------------------

4096MB 4095MB FAIL

 

 

Validating DISPLAY requirements...

Minimum Installed Status Info

----------------- ---------------- ------ ----

8 planes 24 planes PASS

PseudoColor TrueColor

 

 

Validating PACKAGE requirements.....29 to check

# PACKAGE Release Build Installed Arch Status Info

-- ------- ------- ----- ---------- ---- ------ --------------------

1 glibc 2.12 1.132 2.12-1.166.el6_7.3 i686 PASS

-> 'GlibC'

2 glibc 2.12 1.132 2.12-1.166.el6_7.3 x86_64 PASS

-> 'GlibC'

3 elfutils-libelf 0.152 1 0.161-3.el6 i686 PASS

-> 'Libelf Library'

4 elfutils-libelf 0.152 1 0.161-3.el6 x86_64 PASS

-> 'Libelf Library'

5 ksh 20120801 10 20120801-28.el6_7.3 x86_64 PASS

-> 'ksh'

6 mesa-libGL 9.2 0.5 - FAIL Package not installed.

-> ----------------------

-> 'Mesa libGL Library'

7 mesa-libGL 9.2 0.5 10.4.3-1.el6 x86_64 PASS

-> 'Mesa libGL Library'

8 mesa-libGLU 9.2 0.5 - FAIL Package not installed.

-> ----------------------

-> 'Mesa libGLU Library'

9 mesa-libGLU 9.2 0.5 10.4.3-1.el6 x86_64 PASS

-> 'Mesa libGLU Library'

10 openmotif22 2.2.3 19 - FAIL Package not installed.

-> ----------------------

-> 'openmotif'

11 openmotif22 2.2.3 19 2.2.3-19.el6 x86_64 PASS

-> 'openmotif'

12 libXp 1.0.0 15.1 - FAIL Package not installed.

-> ----------------------

-> 'libXp'

13 libXp 1.0.0 15.1 1.0.2-2.1.el6 x86_64 PASS

-> 'libXp'

14 libpng 1.2.49 1.el6_2 - FAIL Package not installed.

-> ----------------------

-> 'libpng'

15 libpng 1.2.49 1.el6_2 1.2.49-2.el6_7 x86_64 PASS

-> 'libpng'

16 libjpeg-turbo 1.2.1 1 - FAIL Package not installed.

-> ----------------------

-> 'libjpeg'

17 libjpeg-turbo 1.2.1 1 1.2.1-3.el6_5 x86_64 PASS

-> 'libjpeg'

18 compat-expat1 1.95.8 8 - FAIL Package not installed.

-> ----------------------

-> 'libexpat.so.0'

19 compat-expat1 1.95.8 8 1.95.8-8.el6 x86_64 PASS

-> 'libexpat.so.0'

20 libXtst 1.2.1 2 1.2.2-2.1.el6 i686 PASS

-> 'libXtst.so.6'

21 libXtst 1.2.1 2 1.2.2-2.1.el6 x86_64 PASS

-> 'libXtst.so.6'

22 compat-readline5 5.2 17.1 - FAIL Package not installed.

-> ----------------------

-> 'Readline Library'

23 compat-readline5 5.2 17.1 5.2-17.1.el6 x86_64 PASS

-> 'Readline Library'

24 ncurses-libs 5.7 3.20090208 - FAIL Package not installed.

-> ----------------------

-> 'ncurses library'

25 ncurses-libs 5.7 3.20090208 5.7-4.20090207.el6 x86_64 PASS

-> 'ncurses library'

26 redhat-lsb 4.0 7 - FAIL Package not installed.

-> ----------------------

-> 'lsb'

27 redhat-lsb 4.0 7 4.0-7.el6 x86_64 PASS

-> 'lsb'

28 glibc-devel 2.12 1.132 2.12-1.166.el6_7.3 i686 PASS

-> 'GlibC-devel'

29 glibc-devel 2.12 1.132 2.12-1.166.el6_7.3 x86_64 PASS

-> 'GlibC-devel'

 

 

Validating FILE existence .....0 to check

 

 

Validating NOTFILE existence .....0 to check

 

 

 

Configuration checks failed on this workstation (ep1p-apca04.starkey.com), status is: FAIL

 

This system does not have the correct packages to run IC6.1.7

Run checkSysConf IC6.1.7 -P <PACKAGE>

to find out which products require this package.

 

 

Exiting checkSysConf ... Good-bye

Output is saved as /tmp/checkSysConf.ep1p-apca04.starkey.com-2017.09.21.15:05.7823.log

 

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  • Andrew Beckett
    Andrew Beckett over 8 years ago

    As this is being dealt with by customer support, I'm not going to answer it here to avoid double working or conflicting information. Also customer support is absolutely the right channel for critical support issues such as this. There's not enough information here anyway as knowing the checkSysConf before the update isn't that helpful, and it would be more useful to know what the error is when it fails to start. Please provide that info to customer support.

    Regards,

    Andrew.

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  • Andrew Beckett
    Andrew Beckett over 8 years ago

    As this is being dealt with by customer support, I'm not going to answer it here to avoid double working or conflicting information. Also customer support is absolutely the right channel for critical support issues such as this. There's not enough information here anyway as knowing the checkSysConf before the update isn't that helpful, and it would be more useful to know what the error is when it fails to start. Please provide that info to customer support.

    Regards,

    Andrew.

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