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plotting results does not properly work

TommasoF

Hi all,

in IC618 sometimes the plotting "append" function was actually working as "replace", then one had to restart Virtuoso to get it fixed.

now with IC23.1 it happens very often. Append dos work as replace, so in order to append the results I need to pick "new subwin"

any idea to fix it ? moving to another IC version is not a an option, nor restarting virtuoso. Generally ViVa is also buggy..hopefully one day someone will finally fix this (I am talking about bugs that appear and disappear and cannot be reproduce)

thanks

Parents
  • TommasoF

    btw - I just tried again and now also new subwin does actually replace.
    the problem applies when comparing data among different interactive sessions.

  • Alonso Schmidt
    in reply to TommasoF

    Hi,

    Which IC23.1 ISR are you running? There have been some fixes related to what you described in ISR16. You wrote that moving to another IC version is not an option, but hopefully another ISR16 (subversion) is okay.

  • TommasoF
    in reply to Alonso Schmidt

    thanks, I'll give it a try. I am using a older version 15.37

  • TommasoF
    in reply to TommasoF

    the problem is not fixed even with ISR16.19. Do you have any other suggestion ?

  • Andrew Beckett
    in reply to TommasoF

    Please contact customer support. There have been a couple of customers still seeing this, and we need to try to identify the scenarios that trigger it continuing to misbehave.

    Andrew

Reply
  • Andrew Beckett
    in reply to TommasoF

    Please contact customer support. There have been a couple of customers still seeing this, and we need to try to identify the scenarios that trigger it continuing to misbehave.

    Andrew

Children
  • TommasoF
    in reply to Andrew Beckett

    thanks, I'll do. is there any workaround meanwhile ? I can barely do documentation and wasting quite some time by trying to get the plots correctly configured.

  • Andrew Beckett
    in reply to TommasoF

    Unfortunately, I don't think there are any known workarounds with ISR16. With ISR15 there was an environment variable but that was just to enable the fix that ended up in ISR16 by default - and that fix was to fix a very specific scenario that triggered this that we did know about - I believe the problem is that we don't really know what causes it to get out of sync.

    If you can reproduce this easily, hopefully having an AE observe what you are doing and trying to reproduce that might help - maybe there's some cdsenv vars in your environment which make this happen more commonly - I am speculating (of course).

    Andrew

  • TommasoF
    in reply to Andrew Beckett

    thanks Andrew. So far I cannot see any pattern behind that, unfortunately.

    With ISR16 I see (so far) that at least the "append" works as "new subwin" and less often as "replace", so at least it has slightly improved. ticket has been openend meanwhile.
    Tommaso

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