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*ERROR* (DB-320001): Unable to get the Cadence(R) Design Framework II license feature of "111".

Duy Hien
Duy Hien over 11 years ago

Hi everyone,

I am using Cadence IC615. I have used for 2 months ago. However, today when I was running Cadence, an error occured:

*ERROR* (DB-320001): Unable to get the Cadence(R) Design Framework II license feature of "111".

I closed terminal and try to log in again. But I could not access Cadence any more.

I found one guy got this problem before. www.cadence.com/.../27715.aspx

The different thing is I have used IC615 in 2 months (My server also has IC5141). Please explain what this problem is for me. Thank in advanced.

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  • Andrew Beckett
    Andrew Beckett over 11 years ago

    Presumably your issue is one of:

    1. The license server is no longer running
    2. You've run out of 111 licenses
    3. The licenses have expired
    4. The server isn't reachable
    5. You have $CDS_LIC_FILE or $LM_LICENSE_FILE set to the wrong place

    Possibly others...

    If you do "lmstat -f 111 -c $CDS_LIC_FILE" what does it report (in a UNIX shell)?

    Regards,

    Andrew.

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  • Andrew Beckett
    Andrew Beckett over 11 years ago

    Presumably your issue is one of:

    1. The license server is no longer running
    2. You've run out of 111 licenses
    3. The licenses have expired
    4. The server isn't reachable
    5. You have $CDS_LIC_FILE or $LM_LICENSE_FILE set to the wrong place

    Possibly others...

    If you do "lmstat -f 111 -c $CDS_LIC_FILE" what does it report (in a UNIX shell)?

    Regards,

    Andrew.

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  • Rena
    Rena over 6 years ago in reply to Andrew Beckett

    Hi Andrew,

    I'm facing the same issue. I've checked all the possible issues you mentioned, seems everything fine.

    I'm using the network license.

    license server is up and running.

    $CDS_LIC_FILE giving : 5280@cadence

    $LM_LICENSE_FILE giving : 1717@10.1.8.63

    lmstat -f 111 -c $CDS_LIC_FILE giving

    ================================================================

    lmstat - Copyright (c) 1989-2011 Flexera Software, Inc. All Rights Reserved.
    Flexible License Manager status on Thu 12/20/2018 18:29

    License server status: 5280@cadence
        License file(s) on cadence: /home/cad/LMGR/license1.lic:

       cadence: license server UP (MASTER) v11.7

    Vendor daemon status (on cadence):

        cdslmd: UP v11.7
    Feature usage info:

    Users of 111:  (Total of 260 licenses issued;  Total of 2 licenses in use)

      "111" v6.16, vendor: cdslmd
      floating license

        root sysx :0.0 (v6.160) (cadence/5280 863), start Tue 12/18 16:35
        user2 sysx :0.0 (v6.160) (cadence/5280 2731), start Tue 12/18 16:05

       verplex: The desired vendor daemon is down. (-97,121)

    =================================================================

    can you please help me to sort out this issue

    --

    Rena

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  • Andrew Beckett
    Andrew Beckett over 6 years ago in reply to Rena

    Hi Rena,

    Which version of Virtuoso are you trying to run? What does "virtuoso -W" return at the command line?

    Regards,

    Andrew.

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  • Rena
    Rena over 6 years ago in reply to Andrew Beckett

    Hello Andrew,

    This is the return for "virtuoso -W".

    sub-version  IC6.1.6-64b.500.4

    Regards ,

    Rena

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  • Andrew Beckett
    Andrew Beckett over 6 years ago in reply to Rena

    Hi Rena,

    Nothing obvious jumps out in that case - it could be that somebody has restricted the access to the licenses, or it could potentially be that you're running an old version of the license daemons. I would suggest that you would be best to contact customer support to explore this in more detail.

    Regards,

    Andrew.

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  • Danielrayray
    Danielrayray over 5 years ago in reply to Andrew Beckett

    Dear Andrew,

    I have the same problems as he does. After changing the kernel file(.cshrc, .bashrc), and I re-run it. Then, I can't access to virtuoso anymore. (btw, I still use ICADV12.3)

    The terminal pops up the following message:

    ntugiee@MK_CentOS[/home/ntugiee]#ERROR (DB-320001): Failed to check out the 'Cadence(R) Design Framework II' license. Run 'lmstat -f 111' command to check the license usage status.
    Contact Cadence Customer Support for assistance.
    lmstat -f 111
    lmstat - Copyright (c) 1989-2015 Flexera Software LLC. All Rights Reserved.
    Flexible License Manager status on Mon 5/18/2020 22:48

    Error getting status: No SERVER lines in license file. (-13,66)
    [1] + Exit 111 virtuoso

    and I check the above issues you raise, I find the network is unreachable after I type a command," ping 8.8.8.8", to check.

    But I double-check the network cable line of my host computer, and it solidly links to my computer, which means it can link to Cadence with the right IP.


    Therefore, I would like to ask if it is the network problem contributing to can't access to virtuoso. If it is, how to solve it.

    Thanks in advance.

    Appreciate 

    Daniel

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  • Andrew Beckett
    Andrew Beckett over 5 years ago in reply to Danielrayray

    What is $CDS_LIC_FILE set to? Do you have $LM_LICENSE_FILE set? What about $CDS_LIC_ONLY?

    To be honest, this is best handled by customer support so that you can get a response in a timely fashion (I'm a bit busy with the day job today).

    Andrew.

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  • Danielrayray
    Danielrayray over 5 years ago in reply to Andrew Beckett

    Dear Andrew,

    Many thanks for your rapid reply. Wish you all the best in your work. You are such a kind person.

    I will go to consult with customer support. Thanks

    btw, I couldn't find CDS_LIC_FILE, LM_LICENSE_FILE, and CDS_LIC_ONLY under my file.

    Furthermore, I tried again to type "source .cshrc" in the terminal and then ran virtuoso.

    Even worse, it popped up the following message.

    ntugiee@MK_CentOS[/home/ntugiee]#ERROR (DB-320001): Failed to check out the 'Cadence(R) Design Framework II' license. Run 'lmstat -f 111' command to check the license usage status.
    Contact Cadence Customer Support for assistance.
    lmstat -f 111
    lmstat - Copyright (c) 1989-2008 Acresso Software Inc. All Rights Reserved.
    Flexible License Manager status on Tue 5/19/2020 00:22

    Error getting status: Cannot find license file. (-1,71)
    [1] + Exit 111 virtuoso

    I think I really have to go for help.

    Thanks, Andrew

    Have a nice day

    Daniel

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  • Andrew Beckett
    Andrew Beckett over 5 years ago in reply to Danielrayray

    So if you type:

    env | grep LIC

    does it output anything in the shell? It may be that you have not got any environment variables defined to tell it where the license server is. I suspect you're running a pretty ancient version, because of the date on the lmstat command (Acresso became Flexera in 2009).

    Andrew.

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  • Danielrayray
    Danielrayray over 5 years ago in reply to Andrew Beckett

    Dear Andrew,

    Thanks for your rapid reply again. Sorry for bothering your day job. Here is the message report.

    ntugiee@MK_CentOS[/home/ntugiee]#env|grep LIC
    LM_LICENSE_FILE=/usr/cad/synopsys/license/sx_2010_license.dat
    CDS_LIC_FILE=/usr/cad/cadence/license/full_license.dat:/usr/cad/cadence/license/mmsim10_license.dat
    MGLS_LICENSE_FILE=/usr/cad/mentor/license/calibre2011_license.dat

    I can find sx_2010_license.dat and calibre2011_license.dat under the right path. However, I even couldn't find the "license" file under the /usr/cad/cadence.

    I would like to ask if I should make the directory which names license and then download that file, full_license.dat, on Cadence. Or I should download the whole package, ICADV12.3, to get that file.

    Thanks a lot. 

    You truly a kind man.

    Appreciate

    Daniel

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  • Andrew Beckett
    Andrew Beckett over 5 years ago in reply to Danielrayray

    You won't get the license file by downloading the software again - the license files are shipped separately as they are unique per customer. You need to contact your account team (or University program) to ensure you have the license file (and the license server needs to be set up too).

    Explaining all of this is beyond the scope of these forums, to be honest as I don't know anything about what products you have (or even who you are). So customer support is the right channel.

    Regards,

    Andrew.

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