Stats

State Verified Answer
Replies 30
Subscribers 54
Views 9761
Members are here 0

In Win11 24H2 OS, Allegro X Capture23.1 HF006 has issues with zooming in and out

everybody,

Recently, I found that there is an issue with the zoom display of Allegro X Capture23.1 (HF005,HF006) in the Win11 24H2 operating system.

When I use the I key to zoom in, it does not zoom in at the current mouse cursor position. In addition, the mouse cursor may appear outside the drawing area.

This issue also occurs when I use the right mouse button to select or press Ctrl+mouse scroll to zoom in.

My operating system version is: Windows 11 x64 24H2 26100.1301

Have you encountered this kind of problem?

0 MS202412221536 8 months ago

I can also report that I am having this issue,too. Windows 24H2。
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 gvellet 7 months ago

I recently updated to Windows 11 and I have the same problem. The trick of turning off the grid reference helps reducing the scale of the problem, but it is still there.

I raised a ticket at my support tech. And fortunately, Cadence has submitted a CCR 3100527 on the issue. Hopefully, it will be fixed, soon...

If more people raise the issue to their support tech, it will motivate Cadence to work harder on a solution.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 Zhifeng Jin 7 months ago in reply to gvellet

Thank you. I expect more people like you to feedback this issue to cadence, so I didn't close this discussion.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 edahub 7 months ago in reply to Zhifeng Jin

Thanks for keeping this issue open. I hope this issue is fixed and taken care of
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 gvellet 7 months ago in reply to edahub

Sorry to repeat myself, to help motivate Cadence to find a solution quickly, please open a ticket with your assigned support distributor (EMA-EDA, Para-sys or Cadence).
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Cadence Guidelines

Community Guidelines

The Cadence Design Communities support Cadence users and technologists interacting to exchange ideas, news, technical information, and best practices to solve problems and get the most from Cadence technology. The community is open to everyone, and to provide the most value, we require participants to follow our Community Guidelines that facilitate a quality exchange of ideas and information. By accessing, contributing, using or downloading any materials from the site, you agree to be bound by the full Community Guidelines.